Search results for query: *

Hello all, We have a Avaya IPO SE in a 11:11 Cloud with 5 Remote Locations. One of the locations is having in issue with a few phones, the rest are registered. A handful are showing "Acquiring Service". When I cleared the "VoIP Security" the down phones logged in. What could be causing the...

Hello all, We have an IPO SE running in a VM Cloud on R11.1.3.1.0 Build 34. They have a 9N Short code going out 50Main ARS with Nsi to the Main Number. All of the other phones show the Main Office number, aside from one showing "Unknown". Phones are 9608's The only thing I noticed different...

Hello all, So we updated a few clients running SE Select on a VM in 11:11 Data Center to: abe-11.1.3200-6_el7.iso The update went OK, however when I logged into the Web Console as Administrator, I am now seeing: Others we updated, show as they should: Thoughts?

Hello all, I have a IX Workplace User that randomly gets the error: "A general error has occurred while attempting to contact the messaging server" - and then it will go away and their messages will reappear. Per the end user, they are never on Wifi, so this is cellular only. Thoughts...

Hello all. Is SMS an option via the Avaya Workplace App on SE Select? They use One-X for internal messaging and presence, however would like to text clients from time to time as well. Is this an option? ACSS / ACIS

Hello all, So we had an issue with an upgrade on a system that also had back end issues in the VMware Data Center. Anyway, I would like to downgrade a test server we have running (All R11.1 Major Release) and then run the upgrade again. Is there a way to force the server to accept the lesser...

Any way to disable this or remove this error? They are not using the app for messaging - just calls. ACSS / ACIS

Hello all, We had an upgrade failure that Avaya says is OK, however we are having some issues on the system and would like to downgrade to test some things. When I transfer the "abe-11.1.3000-23_el7.iso" file via web manager I get "Transfer operation failed. Reason: Available version is...

Wasn't expecting this guy. Happy Thursday everyone lol. ACSS / ACIS

Hello All, So we have a strange one here that we have tested for HOURS and cannot get remote J100's to log in. So we have a Virtual Machine Running in a 11:11 Cloud, using TLS (no SBC) and NO IP SSL Certificates. Remote Phones Log in OK on TCP Remote Phones on TLS hang at "Logging in -...

Hello all, So I have a Site-to-Site VPN setup between my house and our office, Via a UDM Pro. From my house, I can get to the IPO, 46xxsettings.txt and what not at its local IP Address at the office. I have a DHCP 242 option of: HTTPSRVR=10.1.0.200 on both my Data VLAN/Voice VLAN and at the...

Anyone else get this error in Web Manager after upgrading to R11.1 FP3 SP1? According to Avaya this is known and there is nothing to worry about. Real comforting. ACSS / ACIS

Hello all, I have a client that is saying one user in particular is not able to listen to their voicemails. This is a larger site, with basically two company that are splitting the IPO. They are running SE R11.1 Apparently only one user out of the 100's of extensions they have is not able to...

Hello all, So I have a client with 8 sites, running off of SE R11.1, All J100's. The Server Edition is hosted in the cloud with Green Cloud / 11:11 I have a user reporting one way audio, only on internal calls. He can hear the caller, the caller cannot hear him. This is only happening on his...

Hello all, So we have an IPO w/TLS Enabled, certificates in place and what not. I can log in on IX Workplace and a J100 phone with no issue. When I try and log into my 9608, I get error: Below are the H.323 Settings: I did set H.323 over TLS to "Preferred", not sure if this is needed...

Hello all, I have clients running IPO Server Edition in the Cloud on a hosted VM. We have quite a few moving over to TLS to utilize the IX Workplace / Remote J100's. On Existing Systems, In which I enable TLS and the IPO Reboots, the phones will log back in, however under TCP. In order to...

Can these log files be deleted to free up some room? ACSS / ACIS

Hello all, I am having a bit of an issue generating a SSL Certificate for our client using IX Workplace on SE Select (R11.1) in a hosted VM Ware Cloud (no SBC). I have eveything working (Including IX Workplace APN's) with the certificate I created via Web Manager: What all is needed on a...

Hello Y'all, I have a client on a VCM V2 that is showing the disk space is 94% Full. They have a total of 51 Voicemails (New/Old/Saved) so I doubt that has anything to do with it. If I try and launch the VM Pro Client Application, I get this error: I remember clearing the nohup file back...

Hello all, Looking for a bit of help setting up multiple remote 911 locations off of a single server. I believe in the past (IPO500v2) I would create the multiple ARS Tables for each location: And then I would Create the "Location" and select the Emergency ARS: On SE, I am not seeing...