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Hello everyone, i hope you doing well due to COVID-19. i have avaya aura solution 8.0 (SMGR + CM + SM + AADS + AAWG + Equinox MGMT + EQUINOX MEDIA SERVER ETC..) + Avaya SBCE . we are using TLS for Equinox (mobile + desktop) and for WebRTC . all is setup correctly with certifications with our...

Hello guys , hope you doing well , stay safe. i have a couple question , about Migrating a solution of Avaya Aura 7.1 , CM from duplex to simplex . 1- is there is a simple conversion from Maintenance page ? or i should implement new ova with simplex configuration and backup my customer...

Hello everyone, i hope you are well the pandemic, i have strange issue with AAWG. when i click to download equinox from Unified Portal , it said "Have you installed Equinox app ? anyone have idea how to resolve this ? is there a store that i should upload the application ?

Hello guys As emergency , i have a customer wants go call the external ( national anw international ) using his mobile by reaching the DID number of SIP trunk. System is Avaya CM R6.2 I thought about remote access , i setup as follow Remote access extension : 533100 Barrier code length : 4...

Hello guys , as you know there is COVID -19 around the world and most of companies working from home. we have a customer that have IP OFFICE 500V2 R11.0.0 , we have a SIP Trunk connected to the IPO. one of the numbers (71XXXXXX) HAVE ICR to Hunt Group 500 (collective ring , contain 3 users ...

Hello to all, hope you doing well , it an emergency question , i want to ask about the consequences when migrating SMGR to another Server (Esxi host , creating new VM and restore data from the previous server). i know that the licenses need to be re-hosted , i have a doubt about the trusted...

hello everyone , i hope you doing well. i'm using AVAYA J139 SIP 4.0.4.0.10 working with AVAYA IP Office R11.0.0.0.0 Build 849. i'm asking about the customization , it said " Customization is not available at this time" , anyone have idea why ? also i'm changed the screen mode to half...

Hello guys , some quick questions that confused me , we have an IP Office Server Editions R11 , does the Avaya Equinox mobile client needs ASBCE to be implemented for remote workers using 3g/Wifi (not VPN) ? question 2 : i want to do an integration with MS Teams , before it was SfB and there...

Hello Guys, i'm facing issue with audio conference feature on Avaya Equinox Client. there is 2 scenarios, one is working and the other fail. 1- when i call an external number (mobile phone) from my equinox (mobile or desktop) client, and i want to add someone to create an audio conference...

Hello , we are working on new installation , i want ask something for the design , is SBCE mandatory to work with equinox (outside and inside local network) for AVAYA IP OFFICE SERVER EDITION?

hello after upgrading our customer platform from avaya aura 6.2 to avaya aura 8.0 , they want to migrate their phones from h323 to SIP , one of them is the 9670G phones , im asking if they support the sip firmware or not ? i did check the avaya suppport for the sip firware and i found it ...

Hello guys , i have issue that happend here for the 1st time , we are upgrading phones (9601) to latest firmware release. but the cable of one phone was stuck and unplugged at the moment of saving to flash process , and when we plug the cable again , it keep only reboot . is the a procedure...

Hello all , im trying to put in service a Yealink T27G with avaya aura core 7.1 , all functionnality are working fine , except the BLF feature which configured on Yealink Web UI. So i setup a line key with BLF and a extension to be monitor , nothing is happend and no led work. any suggestion ...

Hello, im encountring a weird issue with SIP Trunk on IP Office 500V2 R11.0, licences are installed (ESSENTIAL EDITION, 5 sip trunk channels) we have a customer that bought 2 sip trunks (each have 1 channel) from OVH, they send him the following settings : Line 1: Login / User name...

Hello, i have a couple of questions about the 46settings file , the latest one (22 April 2019). Q1 : is there any command for half/full width columns command "SET PHNSCRCOLUMNS 1" for SIP 9611 phones or it is just supported for H323 phones? Q2 : when setup a specific language and time format...

Hello, We have avaya aura core R8 + ASBCE 7.2 We are about to implement remote workers using avaya equinox client from outside , we followed application note for configuring ASBCE and session manager , signaling , ringing works fine , when hang up there is no audio transmitted. TESTs...

hello to all, after setting up AVAYA AURA CORE R8.0.1 + Equinox CONFERENCING + AADS , we try to use automatic configuration using URL of AADS. when connecting equinox client for windows, successfully logged in with phone service using windows credential , but , on Equinox services and AMM ...

Hello Guys; i'm trying to implement Avaya equinox conferencing integrated with Avaya Aura Core 8.0.1. for users that connect from 3G/4G and external wifi we use ASBCE. here is the component of the solution : AVAYA AURA CORE ---- AVAYA EQUINOX MEDIA SERVER & MGMT ---- AVAYA SBCE ---- SIP...

Hello , i have two question about integration of AVAYA AURA CM R8 with AVAYA CMM R7. Q1 : the service of CMM always get down after while Q2 : i cannot find 9601SIP station type is not available on CM R6.2, what alias i should use ? this is all for an upgrade from AVAYA AURA R6.2 TO R8.

Hello everyone, As my last thread mention some error of migration from AURA R6.2 TO R8.0.1, there is an error after migrating the data from the old SMGR to the new one R8.0.1 on editing users in the SMGR , also when clicking view of any user , it show a blank page , is there any of you guys...