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Hope all reading this are well. In the wake of the Covid-19 crisis, I am exploring options to redirect all calls made to our main telephone number (received through 2 x ISDN lines (4 channels)) to an external number outside the firm. What would be absolutely ideal is if this could happen after...

Hi All. Here's the scenario: Our production BCM 400 system went down with hard drive failure. We were just inside of still being maintained by BT, who came in and fixed it. They explained none of the HDDs they use are new, but refurbs - and this one was another dreaded (in my experience)...

I recently bought a second hand BCM400 off of ebay. I expected it would just be good for spare parts - primarily to have a PSU and some of the modules, in case they go wrong on our production setup. The unit was full of dust and muck, and initially it wouldn't boot to anything, purely just...

Hi all - I'm new here, and hope someone can help. We have a Nortel BCM400 system, running the 4.0 version of the BCM Operating System. We have about 10 direct dial numbers at my firm, as well as the overall firm wide line number. Direct dial numbers have been linked to certain handsets...