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I have an on premises sql server. The sql server has all my business data and customer contact information. I would like to sync the sql server with a crm product that would allow me to send emails and letters based upon the data in the sql server. Does anyone have a good recommendation for a...

I have AVAYA 1616 phones. Is there a way to page a user via speakerphone while they are on a call. I want to be able to announce incoming calls while a user is on the telephone.

For the Avaya 1616 phone. Is there a way to announce incoming calls to a user via the speakerphone when the user is on a call.

Where do I find the SD Serial # in the IP phone manager?

Is there a way to make the illuminated button lights brighter on this phone (MENU, CONTACTS, CALL LOGS ETC.

How do you keep a mergedfield in the same spot on the page for every merge.

How do you make the footer higher. So that you can add more text into the footer. I am trying to put a couple of "mailmerge" fields in the footer so that the placement does not change with the text above.

Is there a way to setup the IP500 V2 to send an email notification for a missed call.

I have an IP500 V2 system setup with a 1616 IP telephone. The voicemail is set up for the user. How do i remotely access the voicemail for the user via telephone.

I have an Ip500 v2 system. I would like to connect the 1408 phone to the system. Can I run the 1408 phone off of an Ethernet cable connected to a networked switch. Or does the phone have to be directly connected to the Ip500 V2 system. Thanks.

I export data from a SQL server to excel. When I export the data the numbers get converted into months and numbers. For example if I convert "11-43". It becomes "Nov-43" in excel. I need to keep the same formatting when I convert to excel.

I have a 1608 ip phone running off the IP500 V2. The time on the phone is incorrect. I want the time to adjust automatically from my computer. How do I get the time to read from the computer?

I have two VOIP phones set up to an Avaya IP500 v2 system. One of the lights on button 1 on both phones always remains illuminated. The light never turns off on button 1. The button is not busy. I tried changing the button from a line to an intercom and I have the same problem in both...