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  • Users: Spayne228
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  1. Spayne228

    H.323 IP phones configured as SIP for dual registration with Avaya B179 SIP Conference phone

    I have two h.3232 IP phones that are configured as SIP phones in CM in order to have dual registration with Avaya B179 Conference phones that share the same extension and ring simultaneously. The two phones have stopped displaying the caller id when receiving inbound calls. The B179 is...
  2. Spayne228

    Intermittent clicking noise and dropped calls on SIP trunks

    One of our Hub locations is experiencing an intermittent clicking noise and dropped calls on calls. This issue just started yesterday and nothing has changed within our network. The end users are using the Verizon In Contact soft client to make calls that ring into their Avaya 9630 phones and...
  3. Spayne228

    Remote Agent logout doesn't with external phone

    We recently converted from a 5 digit dial plan to an 11 digit dial plan. We noticed that the remote agent logout does not work if you call from a cellular phone. It does work with a station that has EC500 if you call from the associated cellular phone. The system does not accept the DTMF...

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