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Morning :) This is the scenario: We have a client that wants to forward their incoming calls to another location on demand and to have the night menu play on demand. I was hoping there was a way to have the Inbound Route test (IF...THEN...ELSE) for the two Call Flow Control conditions, but, you...

Good Morning Everyone :) I was wondering if anyone had any luck in connecting a Panasonic PBX to the UCX? If so, what type of trunking did you use? We have a reseller that is currently using the analog port on the BCM to do this and they get constant "crackling" when the clients call each...

Hello :) We have a client that runs Norton Ghost over their network and it kills all of their UCX VOIP traffic. Is the only way around this: A) Move the UCX and phones onto a separate subnet and install a router between this network and the main data network B) Turn on QOS on the main data...

I would really like to see a lower-cost call recordings archiving solution. From a small business perspective, the cost of the current archiver would be my entire profit for the month! I feel that this is too high a cost for the small business market. It's even too high a cost for a retail...

Hi :) I was wondering if anyone has this feature working with Office 365? I have a customer that was using it with a local Exchange server, then it just stopped working when they switched to Office 365. Please let me know if you need any info from the UCX. Thanks :)