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  • Users: AdeV1973
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  1. AdeV1973

    Avaya CMS (any version) - Data sample request

    Hi all, I've been tasked with pulling data out of the hsplit table in CMS, to supplement the data coming out of an rt-socket realtime feed. The issue is the rt-socket data keeps going on the fritz due to the client's "interesting" VM infrastructure, not that they'd admit that... and I need a...
  2. AdeV1973

    Avaya CMS reports - questions

    Hi, I use rt-socket extensively to get "realtime" data out of Avaya CMS systems for customers. One of the reports we use is called "agent_tv" which extracts certain data items about agents (hmm, I guess that's a bit obvious). The standard Avaya report returns only data about the first...

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