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  • Users: rikelmim
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  1. rikelmim

    Call bounce Back to AA

    Hello, Have a client that has a nortel system. the issue is that when they call certain numbers, if no one picks up, the call bounce back to the AA. Thing to mention is that this happens when they call the direct number, not the extension. Any suggestions? Thanks
  2. rikelmim

    Help Calls break up for a second.

    Hello everyone. We have a Control Unit: IP 500 V2, and been experiencing some issues. Conversations get cut for like a second, and it could happen multiple times during the call. and it only happens on whoever is outside of the system. I have disable SIP on my FW and everything seems to be ok...

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