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  • Users: MikeSayers
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  1. MikeSayers

    911 bad CLID-how did this happen?

    Got an email from our telco saying they received a 911 call from our PRI that IDd as xxx-2999, which is not in our DID ranges. The call was made from the attendant console. What happened, and how do I prevent it from happening again? Relevant(?) data below, let me know if you need anything...
  2. MikeSayers

    Problem with FDN chain to voicemail

    Here's how this is supposed to work: Someone calls 2121, rings 4 times, goes to 2600, rings 4 times, goes to 2200 which is voicemail. If I call 2600, it rings 4 times and goes to voicemail OK. If I call 2121, it rings 4 times, jumps to 2600 and then rings forever. What's wrong? DN 2600 TYPE...
  3. MikeSayers

    Forward External during power outage

    Guys, newbie here, I know just enough to be dangerous. Tell me why this doesn't work or suggest an alternative. We've had a power failure in our main building. Satellite buildings are still powered, PBX and servers are on a (diesel) generator. Folks who work in that building need their phones...
  4. MikeSayers

    Noob question: inward numbers vs extensions

    I'm a total noob on this system, just hired and inherited from a guy who's gone. Between the documentation and sites like this one, I have the console down good enough to get by. Here's my question: Extensions are dialable from outside; for example calling 321-2222 from elsewhere will ring on...

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