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  1. nick3c

    No voice on Avaya Workplace when remote since switching to SIP

    Hi, My customer was using Avaya Workplace fine. Internal and External. We migrated from ISDN to SIP, then it broke for users who are external. Works fine internally or externally using a VPN, but externally without VPN, which the mobile app is using, does not work. Logs in and can place and...
  2. nick3c

    2nd NIC issues in Applcation Server

    Hi, We have deployed an .ova of the Application Server onto VMware. This was automatically installed with one NIC, however the Network settings show eth0 and eth1. I need to configure 2x NICs(see below), so added another NIC to the VM and rebooted the Application Server. So figuring that eth0...
  3. nick3c

    Equinox Select on 10.1 reports invalid username or password

    I have assigned a user an Office Worker license and tried to log into Equinox Select on 10.1. 2x users work, the rest do not. I have copied every tab between the 2x users(working/no-working), still reports invalid username or password. What I am doing wrong? I can log into OneX Portal as this...
  4. nick3c

    OneX Preferred for mobile, VoIP placed on hold when mobile call comes through

    We have OneX Preferred setup on a few iPhones, using VoIP. When in use, if a mobile phone call comes in, it automatically puts the VoIP call on hold. I don’t think there is anything we can do about it, but just seeing if you guys had any ideas? The End User .pdf states: • If you answer an...
  5. nick3c

    Voicemail Pro no longer works after upgrade

    Hi, Wonder if anyone can help. A customer of ours depends on AutoAttendant. Here is what I have done/my issue: • I have upgraded a IPO V2 from version 6 to 8.1(95) • Tested VM Pro/Auto Attendant, fine • Tried to upgrade to Version 9.1.1 Build 10, said I needed to upgrade to 8.1(8?)+ • Found...

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