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Hey Everyone, hope all is well I have a station in my environment (9630) that is immediately missing random calls: no ring, no nothing. The user was recently moved from another department in a call-center type scenario, thus their COR and COS were updated. I'm at a complete loss as to why these...

Hey all, hopefully a very simple question here: We're planning a project to move over to a new call center solution, and part of the discovery is to see how our inbound calls are routing from the telco. Now Avaya is absolutely not in my wheelhouse so i'm having some difficulty in finding out...

Hey all, I tried posting this in the Solaris Forums, but that area of Tek-Tips seems about dead. Has anyone here seen this issue before? I was trying my hand at backing up some Avaya CMS data yesterday to USB and think I may have brought down my ports in the process. Following Avaya...

Hey all, I was trying my hand at backing up some Avaya CMS data yesterday to USB and think I may have brought down my ports in the process. Following Avaya documentation I connected, formatted and added a UFS file system to a kingston 32GB USB 2.0 drive. After successfully mounting and backing...

Hey Everyone! Love the forum and i'm a first time poster... As my handle implies, i'm a newbie to Avaya / VOIP / PBX in general. I've been asked to block a particular phone number from making incoming calls to our company. I've dug through the topics quite a bit here and haven't really seen...