Search results for query: *

Hi, We have been upgrading our IP Office Server edition to the latest version. We went the route of backup / create new / restore from backup. After all is imported, we see connection to the Voicemail Pro is established on the system but when we try to connect to voicemail or use its...

Hi guys, So I went to configure 2x Polycom conference phones on our 10.1 Avaya. IP7000 works fine and registers OK. Trio 8800 does have an issue though. I have followed the Avaya manual, even downgraded Trio to the version tested in the document. (Ref: Application Notes for Polycom®...

Hi all, We have recently change our top level firewalls to Meraki. In order to get the IPO system working fine for calls we had to apply external IP in Network topology and set SIP trunks to use equivalent Network Topology so the calls were able to go through and are not rejected by the SIP...

Hi guys, I am trying to use the 4548GT-PWR in one of our sites to connect to IP Office Server Edition. My configuration: VLAN1 / Agent: IP 10.10.10.10 IPO Server: IP 10.10.20.10 Default route: 0.0.0.0 0.0.0.0 10.10.10.1 I can ping the server from the switch but the phone just sits at looking...

Hi all, I am trying to configure an Avaya 4548GT-PWR switch to use with our IP Office server. The trouble is I cannot seem to send the CTRL-Y command via the console session. Nothing happens when i try. I have tried numerous of different cables, currently using 2x Cisco console cables connected...

Hi guys, System is an IP Office Server Edition ver 9.1. We have managed to lock out the admin password on the system by entering it wrong multiple times. It seems like the security password / root password we thought that was setup does not work. Is there anyway of getting back onto this...

Hi guys, Got an Avaya B189 here. I know it was previously mentioned on the forums it is not going to work with IPO but just wanted to check the phone itself. I have managed to upgrade the firmware using IPO HTTPS server and it worked fine. I am not able to log on to the administration menu on...

Hi guys, On some Android devices we see this error when trying to use Avaya Mobile Preferred app: voip registration failed the application is operational with the exception of voip 8:606 It works fine on iPhone 4 with iOs 7.1 and on latest Samsung S6. Any idea what can be causing this on...

Hi all, What is the recommendation for RTP and RTP NAT ports values for public facing system as per below? Thanks, Tom

Hi all, Is this possible to have the Avaya IP Office to run the script on 1608 / 1616 handsets that would change preferences of: - Sounds for button clicks - to disable them at boot - Set handset to display username along with extension number If this is doable, where can this be set please...

Hi all, We are currently upgrading from IP Office 500 v2 to IPO Server Edition (Virtual). With the 'need' for 2 LAN interfaces (LAN1 and LAN2) we are facing some communication problems which I will describe below. Would appreciate your help, suggestions and feedback. System is to be supporting...