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Hi, We converted our J189 from SIP to H.323 (6.8). looking at 4XXsetting file, to enable main screen saver on J189, there is clear text which says J189 H.323 phone and the resolution. For secondary screen its only mentioned as J189 SIP 4.0 . Question: Does this mean we will only be able to...

Hi, I have a SIP trunk ( PRI) from service provider. Call forwarding is working when i enter the DID number is User->sip TAB. Whereas the mobile twnining doesnt work. The DID number rings on the extension , but while the external call is going its shows only teh extension number in the host...

Hi, Have Server edition Rls 11.1 with control Unit as gateway for PRI. have a short code 9N/dial/N/9901 works fine for all outgoing and incoming calls. Have internal extensions having series 1XX,2XX 3XX, 6XX hunt groups also. If I dial out 9 and 3XX and wait for sometime, it dials the internal...

Hi, Can we use auth codes to be dialed from B179? I have configured one B179, with force auth code, but still I can dial outside even if I don't use the auth code.. rgds

Dear, I have recently come across a integration document with Panasonic , where the document defines a OWN PBX code. This is well defined in Panasonic IP systems, but to integrate with Avaya IP office, they have defined OWN PBX code of Avaya IP office by naking a SC as follows: Code: 10N...

Hi, Has anyone deployed IP 7000 with NCp 1000? i am able to register the phone as SIP endpoint, but not able to make 3 party conference.. the button to add /join the conference doesnt seem to work. neither call waiting is allowed on the device.. kindly advice rgds

Dear, I have two issues which i need to confirm if it works 1) Have two sites ( Avaya Ip office and Panasonic_- I same extension series at both sides. I want to have a prefix at both sides when they want to reach the other side.. Problem is extension series --- extensions have 1XX,2XX,3XX,4XX...

HI, I need some advice to configure new DN. requirement is as follows 1)Two systems are interconnected - Avaya IP office and BCM 450. In BCM 450 there are INACTIVE sets which are made to forward calls to extensions of Avaya IP office. there is one extension /DN which i need to add and forward...

Hi, I have incoming lines landing on voice mail individual digital ports. since i have different company trunk lines terminated and i need the details of calls landing on vm. My issue is .. can i assign two different greetings on one extension? I mean since there are only 12 ports in tvm 200 (2...

HI, I have a requirement and have gone through the forum for any similar posts, but not direct answers.. My requirement is -- i need an auto intercom feature which will the particular programmed extension... but no auto answer... the called party or destitaion extension should get a different...

Hi, Guys is there any way i can get personal contacts frm 9630 phone? i just registered from CM to ip officce.. and now i dont have any old contacts.. is there any way i can get these old contacts back? i re registered teh phone back to CM..still no luck..

HI, Strange issue with B179 Conf phone. User rights are same for all phones including B179. All phones are able to dial outside with/without shortcode. even B179 can dial ,but only for toll free number starting from 8XXXXXX, b179 cannot dial . the other phones are able to dial this number so...

Hi, we have installed OneX mobile client on android phone. everything works fine. But the Boss has numbers in his contact list which are stored with +91XX There is no prefix to dial outside. how can i achieve to dial out with numbers stating with "+" ? rgds edvy

Hi, I need to have same extension number on three devices. Hardphone,Mobile phone(onex mobile) and Avaya communicator. I have rls10.1 and also have power user licenses. Do let me know if this configuration is possible? and if i answer on mobile will it stop ringing on laptop(avaya communicator)...

Hi, i have a strange problem. i have 7 tda0470 cards in Tde 600 when there is a power shutdown, most of the cards dont come up, they just go red. when i remove the card and delete the card from the software and again insert the card, the card works. but i need to reconfigure the cards... and...

Hi, I have two server edition IP office 500 at two different location. Now we have setup VPN and i want both these systems to talk to each other. Question is --- Can i connect these systems by means of SCN? OR should i make it as primary server and expansion system?? rgds

Hi, I have a contact store running and day to day recordings are working fine. as per new requirements we need to maintain these recording for 5 years. as i view the systemn overview in contact store, it shows me recording date starting from 2015. But if i check the contact store files, i can...

HI, i require a suggestion on the following implementation 1) main site with 300 users having server edition 2) other branches -- 4 sites --- having 250 ,150,50 ,80 users per site. Question -- is it advisable to go in for server edition with centralised licensing OR is it advisable to for SCN...

Hi, We have isntalled new OneX portal server. server works fine, but the issue is with call logs. We hve registered Onex mobile preferred client on our android devices, connected through Wifi. i am able to make the calls and also receive,but teh issue is the time difference. No matter where i...

Hi, i have done this requirement at Enterprise level on Avaya, but would like to know how to go about it on Avaya Ip office 1) Have two sites connecting by SCN. 2) users should only be able to dial site to site --- which is working fine 3) Client wants to restrict users at either end to connect...