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  • Users: EngMajdi82
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  1. EngMajdi82

    Avaya IPO Rls.10 and Contact Recorder

    Hello ... I have IPO 500v2 Rls.10, and the (IPO VMPro Recordings Administrators) licenses, in the Rls10 Knowledgebase I see that ther is just a contact recoder documents and read that is CR run on Application Server thats need UCM and I dont have it. Is the UCM is neccessary for Contact...
  2. EngMajdi82

    ASBCE CORE PORTWELL CAD-208 IPO

    Hello ... I know that this fourm is not to answer for product questions, but I have a question about ASBCE CORE PORTWELL CAD-208 IPO, I read that this product is coming with per-loaded software, I searched many but not found whats the default console IP address to access the SBC ? Again I know...
  3. EngMajdi82

    Avaya IP Office & Skype for Business (Voice Quality Problems)

    Hello ... I have completed integration Avaya IP Office & Skype for Business uses SIP as a trunking interface that allows calls to go between the Skype for Business system and the Avaya infrastructure. The customer have a mix of phones (IP and Digial), and the digital is mixed between Avaya and...
  4. EngMajdi82

    NeoGate TG Series Integration with IPO 500v2

    Hello ... I have Integrated Avaya IPO with NeoGate TG400, I can Receive Incoming Call, but when Outgoing the call not complete showing on the system status "603 Decline" do whats this mean and if there is any suggestion do Thanks Regards Majdi
  5. EngMajdi82

    BCM450 Hanging

    Hello ... I have BCM450 Rls. 5.0, I cant Backup it and the message is " faild to backup due to missing file" today i need to upload new keycode the new window is open " operation in progress" with no action just hanging. Regards.
  6. EngMajdi82

    BCM450 and Option11c - CallPilot Isuues

    I have BCM450 Integrates to Option11c via PRI Card, Each have DN length 4 digit, there is access code 8 when dialing from BCM450 to Option11c but from Option11c to BCM450 Call direct without access code. The customer have Welcome Message configured on BCM450 CallPilot, the problem is that when...
  7. EngMajdi82

    BCM450 and Option11c - CallPilot Isuues

    I have BCM450 Integrates to Option11c via PRI Card, Each have DN length 4 digit, there is access code 8 when dialing from BCM450 to Option11c but from Option11c to BCM450 Call direct without access code. The customer have Welcome Message configured on BCM450 CallPilot, the problem is that when...
  8. EngMajdi82

    IPO and E1 to TDM

    Hello ... I have a customer have two Ericsson Phone system on different sites, connected to each other via PRI connected to TDM, now we want to upgrade on of these sites to IPO, we buying the customer PRI card with 22 E1, is this need a Voice Networking license or not, additionally if there...
  9. EngMajdi82

    BCM450 Expansion Unit

    Hello ... I have customer need a BCM450 Expansion, I found the Expansion on the store but with no 5m cable, is this cable striaght, if i buy a 5m cable, is this will work ? Best Regards
  10. EngMajdi82

    Avaya IPO ACSS

    Hello ... whats the best questions and material to earn the following exam: 7893X Avaya IP Office&#8482 Platform Configuration and Maintenance Exam Thanks
  11. EngMajdi82

    Mini CallPilot and Option11c

    Hello ... I have connected new Mini Callpilot 150 to Option11c, when try to dial extension number the system replay with a message " you are not allowed to dial extension number" I checked in the greeting table and there is no check to "disabling by DN" Any Idea what must to do to solve this...
  12. EngMajdi82

    BCM450 and Option11c - CallPilot Issues

    Hello ... I have BCM450 Integrates to Option11c via PRI Card, Each have DN length 4 digit, there is access code 8 when dialing from BCM450 to Option11c but from Option11c to BCM450 Call direct without access code. The customer have Welcome Message configured on BCM450 CallPilot, the problem is...
  13. EngMajdi82

    Avaya BCM450 and Option11c - CallPilot Issues

    Hello ... I have BCM450 Integrates to Option11c via PRI Card, Each have DN length 4 digit, there is access code 8 when dialing from BCM450 to Option11c but from Option11c to BCM450 Call direct without access code. The customer have Welcome Message configured on BCM450 CallPilot, the problem is...
  14. EngMajdi82

    Avaya BCM450 and Fax Messaging

    Hello ... I have a Customer have a BCM450, and about 10 fax messaging, when calling any number of the fax configured, the system replay "you have enter an invalid extension" and the welcome CCR message is play. I checked the Mail Boxes configured of the Fax and the target lines, all is setup...
  15. EngMajdi82

    Hello ... I have the following

    Hello ... I have the following Scenario ... I have CM 5.2 in Main Branch, 5 IP Office in other Branch, each in connected via SCN and to the CM via H.323 Trunk, all phone is IP, the customer complains that there is a disconnected on calls between CM and IPO sites, checking the SSA on each IPO...
  16. EngMajdi82

    BCM450 and Option11c CallPilot Issues

    Hello ... I have a customer have Option11c and BCM450 connected via PRI, all is working and fine. I have configured new CCR on BCM450, and as you know on the first Message statement tell the customer " if you know the Extension number please dial it now ". now, when the callee enter the number...
  17. EngMajdi82

    BCM450 and Otion11C Integration

    Hello ... I have a customer have Option11c and BCM450 connected via PRI, all is working and fine. I have configured new CCR on BCM450, and as you know on the first Message statement tell the customer " if you know the Extension number please dial it now ". now, when the callee enter the number...
  18. EngMajdi82

    Avaya ContactStore Warning Alarms

    Hello All,,, I have the following Warning Alarms sent to my Email from Avaya IPO ContactStore Server: 08/18/16 01:00:23 AM It is now 181 days since the last full database vacuum. The recorder will perform a full vacuum the next time it is restarted. This may take some time. To postpone this to...
  19. EngMajdi82

    Doorphone and HuntGroup

    Hello ... I have BCM50 with 4 DoorPhone Connected to it, on all Doorphone the Target DN is set to HuntGroup number (473) which is collects all the phones on the villa, when press on any DoorPhone all the phones on the huntgroup is rings, when answer from any phone the call is disconnected, on...
  20. EngMajdi82

    SCN License Additional Channels

    Hello ... I have two IP Office Rls 8.1, connected to each other via SCN license (A and B), site B dial and using lines on site B, the customer complains that they cant dial more than 4 calls at the same time, when the five user want to dial relay to waiting for lines. is this because the SCN...

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