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I've always had issues with VMPro on UC modules not writing to the debugtrail.txt log file like you would see on server edition when verbose logging is enabled. You get the initial startup data, then nothing. Does anyone know how to get a UCM to produce verbose vmpro logs? Below is an example of...

Does anyone know a workaround to start a conference without an internal extension joining on IPO 10.1? I've tried the standard tricks I've used in 9.1 and 10.0, but none of them appear to work anymore. I've tried with moderated and unmoderated bridges by adding digits to the bridge ID. I've...

IPO 10.0.3 Select OL 10.5 Does anyone know if I can get OfficeLinx to accept the destination voicemail box from the SIP header instead of from CTI? I've integrated an OfficeLinx VM server into IP Office, and the default configuration appears to be working fine. The issue is that the only way...

Anyone have any idea what might cause VMPro alarms to occur 2-5 minutes after they are scheduled, or sometimes not at all? IPO 9.1.6 on VMWare.

I'm seeing a weird issue where when I delete some user accounts and then save. It wants to save the change to every IPO in the entire SCN. I also have several users that are not getting proper message counts in visual voicemail, and it primarily seems to be group voicemails. I bring up the...

Has anyone else experienced issues with the E129 SIP phones cutting out at the beginning of the call? From what I can tell, it only happens when sending/receiving a call over a PRI or analog trunk. E129 to E129 or E129 to 96xx phones is flawless. If I create a short code to dial out a...

Are there any E911 solutions out there that are compatible with IPO that can automatically update the ALI database based on which switch port a phone is plugged into? I'm specifically looking for something that goes down to the room location. Redsky Manager seems to provide the layer 2 service...

I could really use some help getting the calendar mining feature working in one-X Portal. IPO Select 9.1.6 Exchange 2010 SP3 rollup 13 running on server 2008 R2 I've created the AvayaAdmin account in Exchange. I've run the script to give it the permissions it needs. I've enabled digest...

Has anyone managed to get UMS working via EWS? I have made several attempts and had no success. My issues always seem to be centered around the autodiscover portion. Using either the SOAP or POX URL, I always get these messages in the logs: VMEWSAdvise() Mailbox=[Generic]...

I have several 500v2 control units on 9.1.4 connected to each other via SCN over websocket. It is not SE. When I add users to a hunt group, if the user is local to that control unit, it keeps the change. If I add a remote user from any of the other control units, as soon as I press ok, it...

Does anyone know how to prevent VMPro from deleting the user folder from Accounts when the user is deleted from the IPO? I believe in older versions of VMPro it did not delete user folders when the user was deleted from IPO. Can this behavior be restored? Obviously I could just manually backup...

This might be a dumb question, but with a combo card, could I connect phone lines (7-8) to the trunk ports (9-12) to simulate an inbound call?

IPO Server Edition 9.1.3 Exchange 2010 updated MAPI plugin 9.1.3 w/Outlook 2010 on Server 2008 R2 I'm having trouble with some UMS users where their old message count includes voicemails that have already been deleted. If you check the old messages on the phone, it gives the header information...