Morning all
I have created a report for our sales team for call logs, which has user selectable parameters for Report Start and Report End dates.
Does anyone know if there is a way to have selectable pre-defined date ranges used for the parameters, either as buttons or drop-downs, that would...
Afternoon all
I wonder if someone can help me with a problem on a BCM50 I have inherited. (forgive the potential misuse of terminology)
I have an extension (DN) that for internal calls routes correctly when busy or not answered to a hunt group, and then if the call is still not answered routes...
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