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I am having issues getting a 1616 to connect to my system. It will sit on Discover x.x.x.x screen. I have noticed that the file server IP does not seem to want to save everytime I look at the setup. It reverts back to 0.0.0.0. I am running IPO 8.1 and already have 2 remote phones working. I can...

I have been struggling with this for 2 days now. I took out a Nortel BCM50 and put in a Avaya IP Office 500v2 9.1. I set up an analog station port for paging. I know it works as I hooked up my butt set and can hear a page. When I connect the TOA BG-2120 amplifier with Line 1 (on the amplifier...

I am having a little problem. I have set up conditions for Christmas and generic holidays (ie. New Year's, Thanksgiving, ect.) I have set up the calendar condition and picked my days but I do not want the whole day to be on that condition (ie. closing at noon). How do I add time profile to that...

I have read in Avaya's Application Notes for Intermedia SIP Trunk setup that there is a template for it. Although it does not say where to get these. Anyone have an idea where I can find templates for Avaya IP Office 500v2? Thanks in advance, Michael

I am need of some help here. We are running IP Office 8.1 and VM Pro 8.1. Here is what were trying to accomplish. -Call flow for Nurse on Call. -Menu with a 5sec timeout that goes to Nurse on Call extn. -If the press 1 (or something) they are able to set the call forwarding number for the nurse...

I have finally got SSA 9.1 to work with Java. Although now it seems that I cannot pin SSA to the taskbar. Has anyone else noticed this? Or am I doing something wrong? Thanks!! Michael

We've had a tech in our company, (that is no longer with us thank heavens), that has changed the security password for security settings and did not document it. I am hoping there is way to get in or reset security settings. Any help would be greatly appreciated. Thanks! Michael

At one time I thought there was a configuration tool to go from a BCM50 to IP Office. For the life of me I cannot find it. Does anyone know where I can get this?

I am going to be moving my VM Pro distributed system (3 sites) to a Centralized system (1 Site + 1 Failover). Does anyone have the steps to move to a new VM server? I am hoping to keep all the existing VM's, Greetings, Names and AA's. Thanks in advance, Michael

I have just got a new IP Office with 9.1 installed. I needed to go back to 9.0 so I re-created the SD card with 9.0. Now when I go into Manager I cannot edit the individual analog lines or individual extensions. When I click on Line 2-8 it will not populate the settings. It just sits on Line 1...