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Hello, Is Avaya Communicator 2.1.3.0 compatible with Windows 11 ?

Hello, I have a problem with a customer with the VoiceMail Pro. I installed it on a new server (Windows Server 2022), imported the backup, copied the WAV files, started the VMPRO service and stopped it on the old server. I change the IP address of the VMPRO in de IP500 V2, but after the restart...

Hello, In VoiceMail Pro i programmed an action Leave Mail. I selected a recorded prompt and with Specific i selected Mailbox and entered a Group's internal number ( for exapmle 18886 ). When i call the number and i reach the Leave Mail Action, it plays the selected, recorded prompt i want...

Hello, We have a customer with the a problem logging in One-X Portal. They connect to localhost:8080/onexportal.html and the login page opens. When the login credentials are filled in and press Connect, teh One-X Portal opens for a few seconds, you see it tries to find call history, but then...

We have a customer with a Softconsole 9.1.900.2 When they view in the Call History they only see the logging till january 31. All calls later are not shown. Anyone has any idea what could cause this? Kind regards, Marc Verheijen

Hello, We have a customer (using embedded vm) where we set up an Auto Attendant. When making a choice in the Auto Attendant, calls are routed to a group. On that group i programmed that an announcement should come after 10 seconds. But when i call the external number and make a choice within...

We have an IPOffice 500V2 R11.0.4 where they use Call Forwarding to external number. When the external destination rings, they see the company's own number instead of the number of the original caller. Anyone has an idea where to change that?

Is the Security password in R11 still the same? securitypwd

We replaced a IPO500 for a IPO500 V2 R11.0.4.0.0 and used the excisting cards and modules. We have a DIGSTA8/BRI8 in slot 2 and in slot 3. A Phone2 in slot 4 and a VCM32 in slot 5, and there are 2 Analog30V2 modules used. We now have the problem on the digitals and analog ports in the IPO500V2...

We have a custer with an IPO500 V2 R9.0 with a SIP Trunk. When a call is received we see the calling number twice on the display on 2 lines. On the second line i get for example the following: 0478521000>Ke Where Ke are the first 2 letters of the groupname. What can we do to show the entire...

We installed 2 Avaya 1608 Ip phones on a remote location that should connect through a IPVPN They both stay on "Discover 192.168.1.2" wich is the IP Address of the IPO500V2 On both phones we configured static IP values ( IP Address, File Svr, Call Svr, Router and Mask ) This what we see in the...

We have an issue registering handsets ( 3720 as well as 3730 ) in Dect R4 After an upgrade of the IPO500V2 to R11.0.849 and all basestations to the last bootfile en firmware the customer can't register any handsets anymore. The Dect R4 is configured in provsioning mode.

We have the following issue: We have an IPO500 V2 R8.1(69) with a SIP trunk They place an outside call. On the other site an Auto Attendant answers. As soon as our customer make a choice in the menu, when the call gets transfered to an extension, there is one way audio. Anyone any idea how to...

We installed an IPO500 V2 R10.1.0.0.0 build 237 The customer has also IP Dect ( not the R4, but older ) in 1.1.13 They have the problem now that when they receive or make a call then the calls automatically disconnect after a few seconds. Is there anything we missed? Anyone has any experience...

A client has an IPO500 V2 9.1 PBX with Embedded Voicemail. They now have 1105 new messages in one mailbox. Can they ( or we ) somehow erase all the messages at once?

We have an IPO500 V2 7.0(36) with a SIP trunk. The customer want to see the caller's number when they use external diversion. Now they see their own phone number. Does the IPO need an upgrade for this, or is it possible in 7.0 ? If it should be possible in this version, what do i need to...

Does a Avaya 1608 going to work on a IPOV2 version 9.0 ? Or only the 1608-L ?

I have troubles starting my System Status Tool. When i start it, isee the icon appear, but it doesn't open further. If i click on it, nothing happens. With right click i can only close it. I tried to uninstall the Admin CD and reinstalled it, but without result.

I have a problem activating Bluetooth on a Avaya 3725 Dect Handset. When i try to activate in in the settings, i get Failed. Anyone has any suggestions what is causing this?

Do you need a VCM card to register a SIP trunk? Or do you only need VCM to make calls over the SIP trunk?