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  1. SurferdudeHB

    What is the difference between MMS and MAS?

    I know they both are Modular Messaging however, I'm not clear to what each represent, thx.
  2. SurferdudeHB

    What are the CMS report command line in GEDI?

    I Googled but I'm not finding a link that list all the commands for call reporting in GEDI. Can someone please point me to a link.
  3. SurferdudeHB

    What does Local Subscriber Mailboxes mean?

    I'm looking for the total number of mailboxes and I see two set of numbers in the "Manage Subscribers" form. Local Subscriber Mailboxes 100 and Total Subscribers 110. What is the difference between the two?
  4. SurferdudeHB

    What does the H1 mean in a coverage path?

    We have our voicemail MM set to H1 in coverage path 3. How do I trace what and where h1 goes to?
  5. SurferdudeHB

    How can I make a 9608 IP phone find a specific DHCP string scope?

    I have a site with a new sales group that needs to download a customized 46xx settings file. When the phones are booted, how do I make them look for that specific DHCP string scope containing the customized settings file? Do I need a new voice VLAN? The site already has an existing voice vlan...
  6. SurferdudeHB

    SIP question. How does a call from a analog phone can talk to a SIP phone?

    I was wondering.. If a person calls from a analog or digital phone and dials a sip end point. How and where does analog/digital to SIP conversion happen?
  7. SurferdudeHB

    How to disable network port on ip phones for small group only?

    I need to disable the network port for 20 9608 phones but only for that group who happens to be in the same network scope as the main group. Is there a way to do this in the text file?
  8. SurferdudeHB

    How to get a job on a different system than Avaya?

    I have been working with Avaya systems for over 10 years and really want to branch out to something new like Skype or Cisco voice. I did earn my CCNA and currently studying for the SIP cert. I'm thinking if I can convince a potential hiring manager to take me in with minimal experience, I'm not...
  9. SurferdudeHB

    How to find carrier who owns POTS lines?

    I have a remote site that is going to be decommissioned and there are about 5 pots lines that needs to be cancelled. There is no label or record for these lines. I'm having a tech use caller ID to find what are the DID numbers. Is there a way to find out which carrier service these lines?
  10. SurferdudeHB

    Moving 300 IP phones to a higher floor

    I have 3 g450s on the 2nd floor with 300 IP phones, the department is moving up the 5th floor. The gateways are to remain on the 3rd floor but the majority of the network equipment will be moving upstairs. What would be needed for the gateways to still work properly? Keep the network switches...
  11. SurferdudeHB

    If I move a IP phone from one desk to another does it need to be connected to the same user switch?

    I have a move planned for a department and they are moving from one floor to another (within the same building and network). The voice vlan currently assigned will remain the same. Do the network port at the new location need to be individually configured or will the phone find the voice vlan...
  12. SurferdudeHB

    Moving a G450 gateway. What are the main steps?

    I need to move a G450 from the 10th floor to the 11th floor within the same building. The gateway has a DS1 card, 1 analog MM711 card and a Announcement card. Besides extending or relocating the voice circuits, providing enough electrical power and rack space is there anything else that needs...
  13. SurferdudeHB

    Can you run a analog card with a standard PRI?

    I have a remote G450 and need to add analog lines to it. Currently there is only one DS1 card with a active circuit. Can this circuit somehow be converted by the carrier into a analog circuit?
  14. SurferdudeHB

    Is public-unknown-numbering to force oubound calls to show a specific DID on caller ID?

    I'm reading up on public-unknown-numbering and I'm a little confused. What is the main purpose of this feature? Is it used mainly for a extension/range to show a specific DID numbers? Can you also force calls to specific trunk via public-unknown-numbering?
  15. SurferdudeHB

    How to find which trunk a DID range is on?

    I have a remote site with two G450s and will be decommissioning one of them. I need to figure out which gateway the local DID range is using for outbound and inbound traffic. What is the best way find this information? Should I contact the carrier and get the DID range circuit assignment and...
  16. SurferdudeHB

    Change IP address to network segment. What things to double check?

    The network team is going to assign new IP addresses to a network segment where the remote G430 and several IP phones are residing on. Just want to double check if I'm missing anything. - Update DHCP network scope for IP phones - Change IP address in G430 gateway - Reboot IP phones? - Do I need...
  17. SurferdudeHB

    When adding IP phones do I need to check the IP Network map?

    I'm adding 200 96xx IP phones, do I need to check the IP Network map to ensure there are enough free IP addresses in the range(existing voice subnet).
  18. SurferdudeHB

    How to find gateway's IP address and DNS name?

    I have two remote G450s in separate buildings and there is no documentation to depict which one is which. Is there a way in ASA to find out the names or IP addresses assigned to these gateways? CM 6.0
  19. SurferdudeHB

    How to find trunks that are used in routes?

    I'm removing a G450 gateway and want to verify what routes are used by the trunks that are in that gateway. What is the best approach to do that? thx.
  20. SurferdudeHB

    How do you change station login password?

    Sorry for the newb question but how do you change the password to login into a 96xx IP phone?

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