I have a feeling this may be a unique case, but has anybody gotten Telepresence working in Chronicall's Dashboard with Agents using the Avaya One-X Mobile App?
Basically, we have a call center tracking dashboard (who's logged in, on a call, on DND, and number of calls taken) that is displayed...
We are experiencing issues with some VoIP phones in the office (and have been for some time) and finally tracked down the root cause. We currently have a flat /16 network (yes, we are working on getting that shrunk and implementing VLANs).
Here is our config in IPO:
Our IPO does not have a...
First of all, let me give you some info on our network.. It is a /16 and has zero VLANs.
We have two primary DHCP servers that are using Server 2012's DHCP Failover in a load balancing configuration. Both servers have option 176 and 242 setup and are limited to give IPs from 10.0.1.1 -...
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