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I am wanting to change the auto message that people here when they call in and the lines are busy it fowards to an extension that gives them an auto message with prompts. Since I am new to CUCX I am not real sure where this is done. from cme dial-peer voice 10 voip description CUCN01...

All of our offices have avaya IP office and all of our hardware is the same but something is different with this particular office @ 10.33.33.0. They can dial everyone's office extension except one particular office at 10.2.2.31. What sort of things should I look for? The system has been...

I assume by default there is no logs turned on or is there? I needed to track down some incoming calls yesterday but I couldn't find a log for it. Is it possible to turn on such a feature so we can keep track of everything going in and out

Recently upgraded two people from 2003 to 2010 and the calender items (in public folders) are not listing any events past the following week and for the entire year. If you close outlook and reopen everything goes back to normal for a while but reverts back to the same problem. Of the two I...

I do have the # and without having to contact the phone company how can I block an incoming caller on IP Office R8.1 Thanks

We have a fax # calling to our main line but there is no id on the screen just has a name. By any chance is it possible to log inbound calls to find the # so it can be blocked? This is for an Avaya IP Office 500

We have to voicemail machines that are running on XP that need to get upgraded badly. What all is involved in moving one from XP to Windows 7? Would be wise to virtualize it or run it on a dedicated workstation?

We have Extensions that are tied to phone numbers for direct lines but there are hundreds of them and we are now approaching 1000 direct lines. No one has ever properly labeled them so we don't know what goes to where. The biggest issue is there are a ton of direct lines that go to fax...