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  • Users: Brownb5
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  1. Brownb5

    IPO 11.0.4 - 9608G (FW:6.8102/H.323) - DSS Module (SMB24)

    Has anyone seen DSS Modules on 11.0.4 9608G phones registered to a hosted platform, lose appearance for users? The buttons still call users when pressed but will not display status of the user. "DSS Status" under Telephony is also enabled. See image below for reference (see buttons 31+).
  2. Brownb5

    Disabling the ability to MUTE RINGER on INCOMING call

    I recently received a request from the customer to turn off the mute ability for the ringer. After scouring the web and here I didn't see anything that supported the endeavour. To reiterate, Customer is wanting to make it to where the end user cannot mute their ringer on a 9608. What we've...

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