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Good morning everybody We will be installing a new IPO 500 on 10.1 in the next few weeks. This system will have 4 Voice Networking licenses and will be connected to an existing SCN of 6 sites. My only concern is that the existing sites (there are 6) are all on 9.1. Is this likely to be an...

Hi everyone We have a scenario where the customer is moving to a new office and unfortunately limited on Cat5e/6 points. They would like to connect the PC’s to the back of the 9611g handsets and for this we understand that a Voice VLAN is required. We want to test this on our in house Avaya...

Hi guys Just upgraded our in house Avaya IPO V2 to R10, we have a V2 UC Module which i have also upgraded to R10. I now have a problem when trying to make a call from One-X Portal, I can dial from One-X, my 1408 starts dialing but nothing appears on the One-X page? I've tried using Microsoft...

Hi guys How do I turn off calls being announced through the speaker? Every time you call the persons extension (2000) a lady's voice announces the callers number through the speaker. I'm not sure how to turn this feature off?

Hi guys Installing a new IPO this weekend with 9.1 and VM Pro, customer would like to do the following. Mon - Thurs 9am to 5:30pm go to AA menu with 3 options Fri 9am - 5pm go to AA menu with 3 options Outside these hours goes to Night msg. This is fine, however he also would like to set the...

Hi guys I'm relatively new to the IP office and networking so my knowledge is not the best. We have a customer with 2 sites both with IPO 500's, both on 9.1.3. Phones are 9608's at both sites. They are connected together within an SCN, the SCN link connected via a MPLS voice link on the juniper...

Hi guys I'm still learning slowly on the IP office so bear with me. We have a customer who has recently had an ip office v2 installed, it's a serviced office centre with about 75 extensions (9608). They have gamma sip trunks with 100 DDI's and most of the DDI's ring reception (extn 2001 & 2002...