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  • Users: Joseph5253
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  1. Joseph5253

    UCA Mobile App Profile Pictures

    Hello all, I have installed a vMiVB Express with MBG blade in the MiCollab in Server/Gateway Mode on the network edge. 16 standard UCC V4.0 for deskphone and mobile app users. Everything is working including softphone inbound/outbound on LAN and WAN, calendar integration, presence, and chat on...
  2. Joseph5253

    Using NuPoint and direct voice call as an intrude feature

    Hello all, The goal: When I make an internal call and it goes to VM because that user is on the phone, I want to be able to use direct voice call to barge in and speak to that user over the speaker phone. Direct voice call is the perfect feature because it can mute the mic on the original...
  3. Joseph5253

    Same PRI, Different COS

    Hello all, this is my first post but I'll get right to it. I have a specific DID going to a line appearance on multiple phones, so that when a doctor calls that number it will ring separately from ACD inbound calls. I want to change the call hold timer for any call placed specifically to the...

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