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In Oracle Simphony 19.5.4, I want to prevent users from being able to navigate to the Payments page if the combo meal is incomplete. In RES 3700, when you started selecting or assembling a combo meal, if you tried to navigate to the next page before completing the selection of Required Sides, it...

I had a laboratory in version 19.3.1 with Harmonyzed 24.1 and without problems, but now that I copy to create a new unit, I notice that the CAPS prints the ticket correctly and the WS does not. The difference is that the CAPS orders the ticket to be printed first the Header, then the content and...

Currently we work with RES 3700 and we have a SIM Interface that connects to the database to verify the employee's cash sale. Migrating to Simphony, I would like to know the recommended way to connect to the Database. I understand that development can be done with .NET but I would like to know...

I understand that Res 3700 is no longer supported and no version higher than 5.7 MR8 will be released. Does anyone know if Oracle defined what the latest recommended version is? In your experience, which is the most stable version? According to what I have reviewed it would be 5.7 MR7 but I...

thread693-1766966 thread693-1767956 If anyone finds it useful, today I got the error mentioned. When I saw the log I saw these lines: | CrystalEngine | 0 | Could not export report.Could not find a part of the path 'D:\MICROS\Temp\export_7d818b86-0f9e-48b1-bd2e-b78f292b51a6.tmp'. | |...

Is it possible to transfer ownership and check sales? Check Add/Transfer Transferring a check changes ownership of a check from one workstation operator to another, or from one revenue center to another. Micros only enables workstation operators to transfer checks into themselves; that is...

After installing EM with the StoreSetup in a Store and then using the SetStore to apply the concept and Store number, when trying to apply a package with the Receive command the command promp only shows Date Hour And ======================== Any Ideas?

Does anyone know how to generate the Reload Database signal from the command line? I saw this POST thread693-1779864 from Moregelen but there is no longer the detail of whether it was possible or how. I saw the clcontrol help but I couldn't find a way to do it from there. Thanks in advance

We currently work with orders that enter directly into the POS through Transaction Services and its WEB_API, some of these orders bring general comments and comments within the products. In the tickets both are shown but in the KDS screens it only shows the comments of the products. Does...

I have been working with several stores with RES 3700 V5.5 without this type of problems and 2 new units that I decided to install in V5.7 it constantly happens to me that the UWS loses apparent connectivity with the server indicating this: The UWS is inside the network, it is a WS6 610. If I...

Hello I have a problem with the application of Inclusive TAX in orders inserted with Micros Transaction Services: I have a discount with a very simple configuration: When I mark this discount at a point of sale or directly on the server the transaction is calculated well and in my...

Currently we have a SIM that executes a Final_Tender event and everything works without problems when an order is marked manually in a Workstation but we are testing order injection through Transaction Services using a device such as POS API WebService and when entering the order already paid...

thread693-1753299 Hello everyone, For some time I began to perceive that micros frequently marks the following error when executing reports. Error Connecting to Autosequence PC In my experience this error can arise from many issues, from a bad configuration of the Hosts, Ip's, etc ... but...

We have a SIM to generate cash withdrawals with certain characteristics using Pickups, the problem is that on some occasions when reaching the line where the Pickup is made with the Tender 602 the system shows invalid entry and continues with the code. I have identified that having an open...

It happened to someone else when applying patch Micros 3700 5.7.0 to 5.7.6 (RES_57_MR6) process gets stuck in the Creating SecurePermissions.cmd.PrePatchDelete step Attached image, after that does not advance.

Today began to manifest a problem with a WS6 Micros. Currently in a Store there are 3 terminals on the Counter and 2 on Drive-Thru. Suddenly the Drive-Thru Cashier Micros got hung up. Only the OPS, this did not affect windows. It restarted and the same thing happened again, the closure of the...

For the first time I set up an à la carte service in micros and I see a repetitive error in the log that failed to identify the cause. I do not see any apparent affectation in the operation or in the posting but in the end it is an error that I consider to be corrected. The error is linked to...

Cashier only posts when I charge from the server but not from a ws6 micros but I don't find that option I'm not turning on.

I have a situation that I can't find the best way to put together. I have an Menu Iten that may or may not add extra egg. In order for the Egg to be shown as part of the menu item both in the POS and in the order chit, the egg was placed as a condiment, but the egg must indicate the type of...

It is a rare issue but a client asks me to remove a menu item marked and fired to the kitchen from a chk and pass it to another because they are constantly wrong when selecting the table. Do you know if this possibility exists as a natural function in Micros?