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Help with AACC... scripting?
I think I finally have the correct forum to ask this question after utter silence so far from Aura and Meridian forums. I'd like some feedback if possible about my situation. Our call center books reservations for public park facilities. Our busy season is starting, meaning we are fielding up...- 2011sp
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- Replies: 3
- Forum: Nortel: Symposium call center solutions
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M3905s and Avaya Contact Center Manager
I posted this in the Avaya Aura Forum but I'd like to see if I can get any input from here since we are using M3905s for our phones in the call center. Would it be safe to say that we are using a Meridian 1 Option 11C setup? Are there settings within the Meridian PBX that I should be picking...- 2011sp
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- Replies: 0
- Forum: Nortel: CS1000 (Meridian) systems
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Avaya Aura CCM 6.4.213 questions
First post. :) Let me know if I have the right forum. I'd like some feedback if possible about my situation. Our call center books reservations for public park facilities. Our busy season is starting, meaning we are fielding up to 2000 calls in one day. Background: I work in a call center...- 2011sp
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
