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Hello and thanks to everyone for the great help in the past. I have search everywhere but I could have missed a posting. I setup an IPO 500v2 running 9.1.10 Users have grown and HR wants me to give another employee right to do simple stuff like change extension names, button, reset VM...

Hello everyone, For some reason I can get version 8.0 (46) to show the correct Contact header information, as shown below: Contact: <sip:72777XXXXX@192.168.21.60:5060;transport=udp>;expires=60 It is showing the internal IP and I have tried the following: Use Network Topology Info (both) LAN1...

Hello All, I just want to make sure that I am correct and I have all the required licenses before sending a tech to all the locations and upgrading 8.0 to 8.1 All units have the Essential Edition, which I think is all I need. Thanks, Mike

Hello all, We have one client that has 6 locations all having 500 V2. Some are reporting faxing problems, only receiving half pages etc. some are reporting static on the lines and spoken words being dropped. All sites have cable modems 75X25. SIP trunks are provided by Megapath. They are...

This seems to be a basic thing. But I am not able to transfer a call to an external number. We do not have POTs lines, so I know it's not a trunk-to-trunk option to allow. Here is what I have and what it's doing. IPO v2 8.0 (46) using both Megapath and FLowroute as our SIP provider. What I...

Any thoughts before I return an IPO for replacement. I have a customer where we have install around 10 IPOs all with SIP trunks. All are working great except one. Now I might have missed a setting or something (which I hope). The problem IPO just drops all the trunks and the customer had to...

Not sure if this is possible, but I thought I would come here and ask the true experts! My client wants to use a contact closure to secure the server room and wants to know if the IPO can handle this? Easy right, yes it can just put a electic strick in the door and mount an analog door phone...

Hello everyone! I am trying to figure out the best way to implement a clients request, The client has an IPO 500 V2 8.0 with embedded voicemail. The client want the following: When someone calls a certain number that call is picked up and played a greeting, saying they are a new company...

Hello all, 90% of all our incoming calls are solicitors. I know right when I pick up that it a solicitor by the sound and delay. I have heard that if you play the disconnected tone, the dialing computer will add your number to the disconnected list. First is this correct? And if it is I would...

I have seen a few posting here about trying to get Megapath to work as a SIP trunk, but none seem to focus on my issue. They assigned me number 123-456-7891 I got it working inbound and outbound using 123-456-7891 as my outbound caller ID, but when I try to send out a number other than...

Not sure if the title is helpful, but here is my situation: I have two locations (A and B) in two different area codes. I have a SIP trunk in one location (site A). The two IP offices 9.0 that are in a SCN and all dial out the SIP trunk at site A. The SIP trunk is given the outbound caller ID...

I am upgrading a 8.1 systems to 9.0 (I have the license for both large up to 9.1). Many may remember my problem back in the day. . . http://www.tek-tips.com/viewthread.cfm?qid=1744218 Well that problem still exists, and then I have been getting my most recent problem...

Hello all, I know there maybe a lot of things causing this, and I have tried to rule out as many possible issues I could think of. I am running 2 IPO 500 V2 both running version 8.1(85) over a VPN connection. The VPN connection are made using 2 Cisco routers (RV082) with SPI turned off. The...

Hello everyone, and thanks for all the help in the past. Today I come with a new question. First my setup. I have two IPO 500 V2 both running 8.1 in a SCN. I have Voicemail Pro 7.0 (35). All the desk phones are 5420. Now the question. I want to setup a button on all the phones that says...

I have 2 IPOs configured in a SCN. Site A (IP 500 V2 7.0)is the main site Site B is a new site. Site A has a VMPro server (Version 7.0) locally. I have site B (IP 500 V2 8.1)configured as Centerlized Voicemail. Everything works great except running site B's shortcode *41 (contact Closure) from...