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Hello, I have Micros 3700 RES version 5.1 and when I go to run a "gift card liability report" or a "gift card liability by card number" it tells me that the report is not found. I have never ran this report before today. Is there any way I can fix this? Thank you, Henry

Hello, The New Jersey Lottery is installing their quick draw lottery game in my bar and restaurant and I would like to know how to program my Micros 3700 POS to ring up lottery sales. The reason why I want the POS to ring up the sale of lottery tickets, rather than keep it separate, is so that...

Hello everyone, I would like know how to setup future orders, so that once a future ordered is fired any server can pickup the order and cash it out. I am looking to know this, because on Christmas eve we have a lot, a ton of takeout orders, and to make it easier and service quicker, I would...

Hello, When we print our monthly reports for our accountant, are there any system balance reports available that will give a year to date net sales total along with the monthly net sales total? I know I can print two separate consolidated system balance reports, one for the month and one for...

Hello, Can I assign a cash drawer on a specific workstation 5 terminal to an employee, so that they can only open up the cash drawer on that terminal and no others? I am asking this question, because currently any employee that is assigned cash drawer 1 can open up cash drawer 1 on any of my...

Hello, How Do I setup the assign cash drawer feature on Micros 3700 so I can assign either cash drawer 1 or cash drawer 2 to an employee? Thank you, lachilles

Hello, I am wondering if anyone knows how to setup the Micros 3700 POS, so that the 2 cash drawers on a workstation 5 terminal can be easily assigned using a key on the POS terminal, instead of having to go into the employee settings and change the cash drawer assignment to drawer 1 or drawer...

Hello, I have a Micros 3700 POS and would like to add a cash drawer to one of the workstation 5 terminals that has no cash drawer currently connected to it and add a second cash drawer to a workstation 5 terminal that already has a cash drawer connected to it. I have purchase the drawers, but...

Hello, I am wondering how to have an employee be assigned to two revenue centers based on their job for that day as I have one employee that will be working in the kitchen at night cashing out cooked takeout orders in my restaurant some days and other days they will be in my fresh seafood store...

Hello, I just purchased a new cas lp1000n scale that prints random weight barcodes, and I have a question having to do with making it work properly with my micros 3700 pos. Does anyone know how to setup the micros 3700 pos to read the random weight barcodes? I have my micros 3700 pos setup to...

Hello, When I purchased my Micros 3700 POS, my menu was pre-programmed into the register and setup to ask the server what two no charge side dishes the customer wanted with their dinners, however it was only until recently, when I was short on help one night and I had to setup up some of the...

Hello, I need to buy some new weight scales for my seafood market and wanted to integrate them into my Micros 3700 POS system that runs throughout my seafood market and seafood restaurant. However, I do not know what brands of scales and what models work best with the Micros 3700 POS system as...

Hello, I have a question having to do with processing credit cards. I have my Micros 3700 POS terminal setup to process my credit cards as well as a stand alone credit card machine as a backup in case I need it. However, my standalone credit card machine can also process EBT cards, where my...

Hello, I just adjusted the days for my pay period on my Micros 3700 server using the POS config. However, I would now like to know when I tell the end of week auto sequence to print the payroll summary report what date range should I choose last week, last pay period or pay period to date? My...

Hello, I have a micros 3700 Point of Sale System that has RES version 5.2 installed on it, we have been using the register for a year and a half, but just started using the time clock function which works fine. However, when the POS runs the end of week reports and it prints the payroll...