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Hello all, A user of mine accidentally tanked her PST file (Outlook was running slow, so she thought to delete the PST file - oy). The accounts are all IMAP so restoring the e-mails was easy, but now we've a problem: Her calendar items are gone. I open the PST from the latest VSS backup copy...

Hello all, Small question: The high-low reorder tone you get if you dial an invalid code/extension (where the phone displays INVALID, Call Rejected, etc) - is that generated by the IP Office itself or is it a WAV file in the VM Pro server? I'd like to replace it with something a bit less harsh...

Hello all, I have a IP Office IP500 5.0(8) system that uses Delta Server v 5.0.33 to export a daily SMDR. Every day, about 50 out of 2000 calls get tagged with a date of "1899/12/30 00:00:00". How would I go about fixing this?

Hello all, Back again with my IP500 running 5.0(8). One day in the middle of the month (around the 12th) our fax line stopped working. The wiring is good, but there seems to be no dialtone provided by the IP Office. The configuration looks OK, and the orange light for the port on the phone2...

Hello all, I've got an IP Office system (IP500), and get the daily SMDR csv outputs courtesy of DeltaServer. I'd like to take this data, and make a graph of calls/period (preferably calls/half-hour). Is this possible in Excel, or would I need to purchase software?

I recently switched to Mac (my work PC bit the dust and I had a mac sitting around so I'm using it now). I would like to know - is there the IP Office Admin software (the ADMIN_000.exe package, about 1 gig, contains System Monitor, Manager, Etc) for Mac OS X (ML 10.8.5?) Or should I set up a XP...

Hello all, I have an Avaya IP Office 500 V5.0 system on which I would like to enable a given group of 5 administrative members the ability to listen in on out call center employee's calls. The steps I've taken. I've followed directions here...