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One of the customers we sold IP Office Basic Edition to is requesting a change that I am not sure is possible. I'm kicking myself for selling this muppet mode but the customer was very price concious and intitially made it sound like they merely needed dial tone and voicemail. Currently they...

Hello All, I am having issues with my IP Office that started sometime yesterday. The system is running on r9.1 on a 500v2 attached to an app server with voicemail pro and One X Portal. The system is only running 3 users currently as we use it as a test bed until we are ready to migrate. One of...

Hello All, I recently installed a IP500v2 in Basic Mode to replace a Partner ACS the customer had. The issue I am having is related to forwarding calls to a Calling Group. I am learning to despise Basic Mode but I am stuck with it for this install. The system has 5 Analog Lines that are...

Hello All, I am having issues with Avaya Communicator not displaying voicemails. I am running an IP500v2 in 9.1.1.0 with an Application Server running VoicemailPro. When leaving a voicemail for a client running Avaya Communicator the indicator does not alert on the window. If I switch to a 9600...

Hello All, I am trying to understand how to implement a truly redundant IPO Server Edition. I have setup server edition and a tinkered around with SIP Trunks but I am not grasping how to create a fully redundant solution. I understand and have demonstrated 960X phone resiliency by powering off...