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On callpilot AA is answering with ccr 4 instead of ccr 5 off hours. Table is set to ccr 5 or non-business but 4 answers. Thanks or any help.

I am unable to diable a callpilot ccr tree. When I do in tables and try to change a path it enables the tree. Any ideas? Thanks

When calls are received on the phones a short squeal is heard. Any ideas on this.

I currently have a bcm50 using scheduled night service. I have been asked to set up holiday greetings and schedules. Have not done this before but see in call pilot where the programming is. As an example christmas eve they close at noon. the regular night service starts at 6pm. do they have to...

Hello everyone. I have set up night service on bcm to go to vm. However i am confused about setting up a greeting that gives store hours and then give the caller the option to leave a message. Any assistance would be appreciated. Thanks

I added 2 new extensions to a norstar system (229/247) however now customer reports any calls going to ext 222 are also ringing 221. Calls placed to 221 ring only 221. I did not do any programming changes to ext 222. Any suggestions would be appreciated. BTW Curly Cord thanks for last tip it did...

on a bcm50 i have one extension that if the customer is on a call on that ext and the second line rings in it goes directly to the vm of that extension and doesnt ring the other sets. any suggestions. thanks.

Installed a bcm50. Not using the AA but calls are answered after 4 rings by ext 221 or 222. Have AA turned off for all lines. Calls seem to be going to mail box of 222. Any info is appreciated.

I have night service schedule set on a bcm50. When it is in service calls are answered immediately and go to vm. Customer would like 3 ring delay. Not using AA during the day. Can't seem to find where to set delayed answer for night service only. Thanks

I have installed a BCM and have set up night schedule. once i set the lines in the call pilot to AA they are answering all the time. seem nit to be following night schedule. Works fine under manual mode. Any suggestions appreciated.

I am attempting to put a mwi on extension 222 for the general delivery box. Can't seem to find any info. appreciate any help. Using BCM50 and Callpilot.

My question is is the night schedule for autoattendant to take over set up in bcm50 or callpilot. Thanks

I have autoattendant set to answer after four rings, however ext 222's vm is answering the lines after about 3 rings. Nortel mics and a startalk flash. Any ideas?

I am trying to add a night button on a mics and have it go to an info mailbox. is this possible?????

trying to set up a ccr so that paths on tree #1 go to a send tree for more options to transfer to ext. Any help will be appreciated

have to upgrade dr2 to dr5. can this be direct or does it have to upgrade to dr3 first. Thanks very much

Just needing info on which ports or exts on the m824 connect to the startalk. Thanks

had power fail and system lost only speed dial programming

when incoming calls answered on analog station caller continues to hear ringing