Hi,
What is the best way to list the incoming number tied to a VDN (for instance 800 numbers)? I don't see incoming call handling available in ASA.
Thanks,
Andy
Our office is looking to setup a post call survey. Does a Definity system support this type of reporting? From what I see you should be able to use the vector and vdn to this, but I'm not 100% sure. Our office also uses BCMSVu for call center tracking.
I'm still working out the kinks with the...
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