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Does anyone have a download link for this software? Thanks

Hi All, A customer has an NS700 and the support contact is being very unhelpful. Whenever i try to make a change, to a phone number, name, speed dial, fwd, pretty much anything i've tried, I get "Operation Failed". This is just applying the change on the web interface before I save the config...

Hi All, Here is my situation. A customers' phone system has failed, it is an IP 400 (old i know). It was connected to an analogue and a digital expansion unit. The closest system i had to this one was a 406, so that has gone in in it's place. The system works but the phones connected to the...

This isn't so much of a problem, more a curiosity. We have a dual line setup with ISDN and SIP. We have ARS handle the dial short codes, basically anything that has 00 at the beginning (i.e international) gets sent over the SIP trunk as it's cheaper. Everything else goes over ISDN. Here's...

Hi All, So we've finally upgraded to 9.1. We should have planned ahead! Our softphones, callstatus, phonemanager have all stopped working. I have installed the One-X portal, that seems to work well as a phone manager. I'm having trouble with softphones though. I've tried Communicator...

Hi all, I'm having a battle with the line provider for one of our customers (Gamma). The customer wants to display the main DDI when dialling out but it keeps showing the circuit number. When I speak to Gamma they say the phone system is sending the circuit number when dialling out, but from...

Hi all, An odd issue on one of our customers' SIP trunks, they cannot dial numbers starting 01 (national numbers such as 01460xxxxxx or 01283xxxxxx etc). They can dial London numbers, mobile numbers, international numbers, but not national. When they try national numbers, they get either...

Hi all, Users in our business are racking up larger bills because they dial 0844 numbers instead of trying to find alternatives. Even when alternatives have been given to them they still do it out of convenience!! What I'd like to do is add a shortcode to convert the number. So for Dell for...

Hi All, I have SIP line with multiple DDI's. In the URI tab I can set their DDI so it displays when Outgoing. Some users do not want this but if I change their Display Name in the users SIP URI tab to their name or to the Office main number (which is what they want to display), their DDI...

Hi all, We've all seen this before. The answer is simple, make sure the SIP URI is set to use internal data and then put the details in the SIP tab for the user. I have, it's not working. I've tried putting the number in the URI in the line, it still shows the extension. I've contacted our...

Hi all, Long time reader of Tek-Tips, first time poster (I think!). I've always found this place useful but I haven't been able to find an answer to my current issue. I've configured a few SIP trunks through Gamma before, never had an issue. This setup is a little different. In the past...