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Tried to load a CICS with a NT7B64CM STND 4.12. It's marked mas Standard and according to my Norstar parts list it should be Standard for 16 sets. Yet it only has 8 extensions with the IATA on ext 229 & not 16 extentions with the IATA on ext 237. What's going on?

MICS with Flash 4. CFNA answers external calls, not internal on 3 ext's. Can't think of a reason...

MICS with Flash 4. CFNA answers external calls, not internal on 3 ext's. Can't think of a reason...

CICS 8x8, 4.1. Flash 2 2.0 We had a couple of power fluctuations this past weekend. Client called Monday am stating that if they answered the phone the VM would be heard playing in the background. The weird part is that it wasn't the Company Greeting, but Ext 221's MB greeting. Verified...

System is a MICS 6.1. Flash 4 with 2.0 software Is is still necessary to change "Ans Lines" in F982 to NO before making changes in the CCR tree?

Client called today with a new problem for me. Apparently all of a sudden the company greeting is playing greeting #5 instead of #1 (Business Open)or #2 (Business Closed). She had checked via the GUI from home before calling me. I went to client as the boss was there. Verified programming on...

Client has a CICS with 7.1 & a CP100. However, client also has 1 line that passes through the system and assigned to 2 phones for people that are sharing office space. This line has External VM with Bell & not using the CP100 at all. Client claims that the message waiting indication is only...

Client has a CICS, version 30NIG00 which is 4.1 restricted software. I-ATA shows as being on ext 229. I noticed that he had 2 line cards on the KSU as well, so I connect an existing line to CO05, programmed a test phone to have that line & it worked. I then went to check the keycode for my...

New client who will be changing his lines from Bell to the local cable company. The cable company called me in as he has an issue to resolve before the cut over. When he calls into the client the lines are answered by some type of voicemail, be it Flash or Call Pilot. Client has a CICS 4x16...

I have a used MICS with 6.0 (NT7B64YU Rel 1 MICS DR6.0) software that was working when I removed from service. Wanted to get it going as I used my last one yesterday and need a spare. 2 non-CLID cards on KSU, No expansion card. However, when booting up, I get a "Config error" on the screen of...

I have to submit a quote for a new potential airport client who wants to change his phone system. His needs are: 3 lines, 7 phones, "Multiple Mailboxes", & External Call Forward No Answer and expandable in the future. I'm planning on using a CICS with Flash or Call Pilot 100. Can I set it up...

Client just called. They have a CICS with a Flash 2. All inbounds calls are being answered by Flash. As of yesterday, all calls are being answered by Flash except the announcement is "Good day, you have reached (name of company)you have reached the temporary mailbox of (name of company)...

Tried adding a 2nd handset to a T7406e yesterday. 2nd handset is brand new with a new battery. Problem: New handset kept and keeps powering off. Had a hell of a time trying to register that handset. When I finally got it registered, the old handset lost it's link to the base. Finally...

Where can I find / download Element Manager & Call Pilot Manager in French? It must be available...

Setting up Call Pilot on a BCM 50. Recorded the Company greeting, recorded a few seconds of silence for the AA and set up CCR1. Calling in, I hear my recorded company greeting (in French) then before it goes to CCR,I get a canned prompt "If you are calling from a T/T phone press 1 now. If...

Within Element Manager, I have my bench system element listed...no problem when I go back into EM, the file is there & intact. However, I'm trying to save a 2nd Network Element for a system that I'm installing soon. I created a New Folder, created a New Element and can connect & view. I can...

CICS 6.1 / VM will be a Flash 2 or CP100 Client wants MWI to show on two sets when there's a message. Thought about using a Hunt Group, but will the notification show on both sets?

Client has a CICS 4.1. Wants to add Voicemail (4 MB's), but insists on having a "Message Waiting Light" on 1 phone. They are also changing their phones to T7316e's. Will this work on a Flash 2 or just Call Pilot 3.1? I have a Flash 2 here as well as a CP100 3.1, so I can install either...

I have a BCM 50 that I got from a business closing. I can't gain access via the OAM port. I can get to the net, but when I enter the default user and password, I'm told it can't be accessed. Am I doing something wrong or has the password been changed? If so, how can I find it? Secondly, how...

Client has a CICS DR2 with a Flash attached. They want to have the ability to give callers an option instead of leaving a message in someone's MB, to connect to their cell phone. I know it has to be at least 4.1 for the CICS to permit outbound transfer. I created the route and destination...