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I am looking for additional BCM 450 hard drive caddy units. The actual metal tray that the hard drive mounts into before sliding into the BFT. Does anyone know a place where these can be purchased or a brand / part # for a good replacement? I noticed the ones I have do have a part # on them...

This may be a strange request but I am curious if anyone knows the specs on the standoff screws on the BCM media bay modules with amphenol connectors. A lot of times we get the modules in with these screws removed and would like to replace them. Tried buying some "M3 8mm+6mm" but the thread is...

I have a Digital Station 30B module I am trying to get going and it just has a solid red light System is a IP 500 V2 R9.0 I have read up quite a bit on this and feel like I've tried everything. I did everything in this thread step by step (can't even tell you how many times)...

Was hoping someone with avaya access could help me retrieve the keys from an older IP 500 V1 IP 500 V1 FK 5159671 Any help is greatly appreciated. Thanks in advance. www.number1telecom.com

Hello, Is there a way to call in remotely and change the call forwarding options on an IPO 9.1 with essential? Or do I need VMPro? www.number1telecom.com

Hello all.. I have an Avaya IPO 500 V2 currently at 8.0 with preferred edition. We're looking to do outlook integration where if you click on an outlook contact it will dial from your desk phone for 5-10 users. Can anyone help point me in the direction of the license(s) needed to accomplish...

Sorry for the lack of knowledge, I don't have much experience with the CS1000 side of things. Have a customer with a CS1000 and has tasked me with getting them an SRG50 (which I have in stock) and whatever licenses are needed on the CS1000 to make it all work. Can anyone help me with CS1000...

Does anyone know how many information mailboxes there are available on a BCM 50 or 450? www.number1telecom.com

We de-commissioned a bunch of IPO 500 V2 We take down all the keys, reset the config, get em going again and re-input the keys. Unfortunately I goofed on one of them. I took down all of the license key except for one. Dongle 1312673407 I only need the license key for the 4 additional VM Pro...

I could only find a thread from 2004 about this with no solution on it so I am curious if anyone has accomplished this? Customer has a Panasonic that they use to open a gate but they want to switch to a little Norstar system with a Door Phone & Door Opening Controller. Just to clarify, this...

I have a customer who is currently using an AT&T Hosted solution that they do not like. They just got 8 Cisco SPA phones a few months ago so they would like to continue to use the phones. They are switching back to analog trunks. Anyone install the Cisco SPA phones on the UCx successfully? Run...

I've been browsing but haven't really seen any solutions. Shipped out a Call Pilot 100 which the customer had their tech install. The CP has no voicemail prompts anywhere (mailbox or directory). The unit is working fine otherwise. It's a 3.1. Any help or suggestions would be appreciated.

When I plug in this BCM 50 all I do is get the solid orange lights. The same thing that happens when you plug in a BCM 50 either a) without a HD or b) with a bad HD I tried a new drive (3 actually) and tried swapping the HD cable with a known working one. Any other recommendations on something...

Have a customer with a BCM 450 and they have another location down the street that doesn't have very many phones so it would make financial sense to just put some IP phones, however they do need a doorphone at that location. Does anyone have any recommendations as to an IP or SIP doorphone that...

Customer has a main site with 2 cabinets and a remote site across the street connected via fiber. They want to install an analog station card (NT8D09DA/AL) in the remote location. There's an open slot for it. My question is.. Can we only power down the remote location and install the card and...

Title says it all.. Couldn't find a thread that covered this. Have a customer using an older BCM 400 4.0.. They were looking to get a 450 6.0.. Could I do a back-up on the 400 and load it onto the 450? Thanks!

Quick BCM 450 question: Have a BCM which has 32 seats on it.. the max is 50.. Will the KRS accept another auth sheet that is a 32 (it's what I have in stock) and just max it out at 50, or will it not take the code? Thanks

Hey guys, Found a few posts about this but never really any straight forward answers. Have a BCM 450 R6 (Avaya branded - not upgraded) with a DTM & a DSM32+ Module. Installed at a customer site (out of state from me) with about 6 IP phones and 20 digital stations. The issue is that several...

Been searching like crazy and can't seem to find a straight answer. Looking to send a BCM 450 down to mexico where the customer is getting an E1. Do I need a special MBM? Or can I use a DTM programmed to support the E1. I've found all the settings info about the country profile etc.. Just no...

Has anyone run into this before: I believe KRS thinks a BCM 400 I have is a 3.7, but it is in fact a 4.0 so I am having trouble loading the keycode file. It is coming across with the format that the 3.7s used to, and doesn't provide a .lic file. If this is the case, is there a way to tell KRS...