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Hello Fellow NEC Techs, I was curious if anyone here has done an NEC IPK and gotten WebPro to work. (Not talking about the NEC IPK II's WebPro) I'm pretty sure an SPE (Single Point of Entry) card is needed, which is simply a LAN connection for the IPK. I know I can get SAT to work over the SPE...

Hello fellow NEC techs, NEC SV8100 is on Ver. 5.01) Has anyone come across an issue where you plug into the customers network and after about 5 mins the system crashes? And then you unplug it and the system comes back? (Not even doing a power cycle) I plan to call NTAC in the morning, but not...

Hello Fellow NEC Techs, I'm dealing with an oldie but goodie today. An NEC Elite Mail LX on an NEC Elite IPK II. Using a modern PC and Internet Explorer (Coupled with Java) I'm trying to gain access to the Voicemail Recorded prompts to listen to them. However when I click on the box where they...

Hello Fellow NEC Techs, I'm a seasoned veteran on the NEC Elite 192, IPK, IPK II SV8100 and SV9100. I was wondering if anyone here could give me a crash course on DSS Button Console programming on an NEC 2000 IPS? Here the things I think I would need to know: 1) How to access programming from a...

Hello Fellow NEC Techs, I was curious, a while back when I was installing SV8100's (2 Cabinet Systems) there was a myth about using the "Supplied Cable" that connects the two systems. The myth was you HAD to use the supplied cable. Seems to me it was just a simple CAT5e cable. I never confirmed...

Hello Fellow Tek-Tips techs, I was wondering if anyone here know if there are anything special I need to know about getting the MLC Clients to connect using VPN (L2TP Specifically). I'm able to get to the SV9100 in a web browser via the VPN without issue. However using the VPN to establish...

Hello Fellow Tek-Tips Techs, I wonder if anyone has experience in changing the System Intercom Tones. I know this is done in 80-01-02 (Drop down menu and select "Special Dial") I typically change this to: Unit - Basic Tone - Duration - Gain Level 1 - Tone 2 - 255 - 32 2 - No Tone - 0 - 0 3 - No...

Hello fellow Tek-Tips Techs, I wonder if anyone knew of a way to find out (off of the phone) easily what IP address is assigned to an IP phone that obtained it via DHCP(DT800/DT700 Models)? I know you can use IP Phone manager or simply look at the IP address via WebPro/PCPro in 15-01 (Assuming...

Hello Fellow Tek-Tips Techs, I was curious if you get everything available to you when you checkmark "FREE License Start" under 90-55? (I realize this is just a demo license) If not, what DON'T you get? Additionally, how long do you get on this? I couldn't recall if it was 30 or 60 days...

Hello Fellow Tek-Tips Techs, I was wondering if anyone here has a quick guide on how to go about setting up a user with the MLC (Multiline Client) app. Specifically on the SV9100 side. I'm a current NEC SV8100/SV9100 Cert'd tech but for the life of me cannot seem to find a guide on NEC NTAC's...

Hello Fellow Mitel Techs, I was curious what configuration I'm missing that would deny me from seeing "Live Calls"? Below is a screen shot of the 999 user that has calls showing up: And below is a screen shot is the 998 user that has access to the "Live Call's" tab but no calls are showing up...

Hello Mitel Techs, Is there anyway to import key programming? (e.g. Excel) I was looking for a way to do so , but thus far....nothing. My complaint is that it takes so long when going from key to key. Especially when you got a 5340 and the customer wants all keys remapped. It's absolutely...

Hello all, I know this thread has been discussed on http://www.tek-tips.com/viewthread.cfm?qid=1671250#post and it was concluded that you cannot have a 0 as the first digit. But I was curious if anyone knew what documentation Mitel has that outlines the fact you cannot have a extension (or...

Hi All, I have a Mitel 3300 talking via SIP to an NEC SV8100. I'm just curious how the "Hold" works on it, and can it be altered. While running a Wireshark, I noticed my call sets up correctly, if I use "Hold" on the NEC SV8100 and then pick the call back up the two way audio is still present...

Hello My Fellow Phone Techs, I have an issue with the Mitel 3300 being able to call (Extension to Extension) the NEC SV8100. Currently I have it configured and running via SIP trunks. The NEC SV8100 can call the Mitel 3300 with no issues but the Mitel 3300 cannot call the NEC SV8100. I'm...

Hello, I have a project ahead of me as I need to get a Mitel 3300 working with an NEC SV8100 talking via SIP Trunking. I have seen thread "thread1329-1707172", but cant reply to ask if I can get some screen shots that may lead me how to do so. Does anyone have any information on this? Thanks, -Iron

Hello Mitel Experts! Today I have a "MiCollab with Voice" (Version: 6.0.123.0) that after an update is now showing the AD's OU structure in the "MiCollab Client for Windows Desktop" (Version: 6.0.422.0). Whereas on the previous version it did not. It remains unclear to me if this new update...

Hi all, I have a weird issue concerning the "Dial By Name Directory". It was check marked to "Last Name First" which give you the prompt of: “Enter the last name of the person you are calling followed by the first name" The customer wanted to have a "First Name Directory", so easy change right...

Hello all Mitel Techs, I was curious if there was a way to re-record system prompts on a NuPoint? Specifically the "Dial By Name Directory". Currently by default that prompt says: “Enter the last name of the person you are calling followed by the first name. For the letters ABC use the 2 key...