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Hi everyone, My Partner Mail VS R4.1 is giving me a steady yellow light now. I swapped the hard drive out and am still getting that yellow light. I know how to format the drives and correctly put the data and directories in the drive for it to work - I've done it twice before successfully -...

Hi Everyone - I'm hoping you can solve this. I have a Partner II R4.1 system and two 206EC cards connected to all MLS-18D phones. Line one "IN" is connected to the top port of the first 206EC module. Line two "IN" is connected to the bottom line-in port of that same module. Suddenly I noticed...

I'm looking at an ACS R8 processor but it has not been defaulted and probably has an unknown admin password in it. How can I reset this back to factory default and remove any admin password?

Hi everyone; Is there a way to test all the LEDs on an MLS-18D Telephone? I'm hoping for some function or test that will light up all the LEDs at once so I know they are all working. Thanks-

In a prior post discussing a Partner ACS R7 processor, I read a comment saying "...the batteries don't do anything other than keep the "Replace Batteries with Power On" message off of Ext. 10 and 11." Can someone elaborate a bit more about the batteries not storing the processor settings? Is...

I have a Partner Mail VS R4.1 module. When someone calls in, and the phone system hands the call over to the voicemail module, there is an audible pop sound. Avaya told me this is normal. I have heard it before with a customer's system as well that had VS R5. Seems kind of loud for a business...

Hello Everyone, With a Partner II system, all programming is done from extension 10. Can a Partner ACS R8 system also be programmed and setup completely using extension 10 - or does it require remote connect for some or all of the programming? Same question for Partner Messaging R7 - can it...

I've never hooked one of these cards up, but I want to do so on my test system so I know how what it can do. If you've used or installed remote access, would you share what's involved with me? I'm at the point where "I install the card, then power up the system" and then what? I know the...

Hello everyone- What is your opinion of the Partner ACS 509 R8 processor? I've read a few stories about them going bad after power failures and also the backup batteries not keeping the settings during brief outages even with new batteries. Is this particular processor's failure rate worse...

Hello Everyone- If your customer (or you) is/are looking for a really cheap way to play music on-hold, here's how I did it. Parts: 1. Used Motorola Flip phone (model W755). $20.00 ebay. 2. Motorola Power Supply (came with phone). 3. 2.5mm Right Angle Stereo Jack to Twin Phono Plugs Cable...

Hello Everyone: I have a partner II R4.1 system (got it new from AT&T) and the 206EC cards seem to have a common problem with static in the phone ports. I bought some off ebay and even they had at least one port with static. Does the ACS R6 and R8 have this same problem with the phone ports -...

Hello Everyone: I just opened a 206ec R4.1 module and it looks like there's a round button cell mounted to the circuit board. It is soldered to the board. Is this a battery? If yes, what settings does it store? Last, if it is a battery, mine must be dead by now - where can I find...

I have a phone that started making a clicking noise randomly through the phone speaker. It's the same sound you get when you push a progammed button. When it starts doing this, all the phone buttons stop working. I get the feeling a button is stuck down - but I took it apart and looked -...