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  • Users: Infotel
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  1. Infotel

    Question about VCM

    Hi everybody I have a question about VCM Logical. Someone know if we need to install the VCM32 in the slot one before the combo card if we want the system use the VCM channel from the VCM card first ? That made a couple of installation i see the VCM32 card in slot 4 or 3 after one or 2 combo...
  2. Infotel

    Issue with SIP trunk

    Hi Everyone, We expect an issue and try to find a solution. Maybe someone here have allready see this problem. We have a freePBX in a Bunker with a SIP Binding from our provider. In the FreePBX we have program a trunk from the FreePBX to our avaya phone system. In the FreePBX all the DID...
  3. Infotel

    Issue with Server edition and Twinning

    Hi Everyone, I have an issue with a new server edition and twinning. Server edition 9.1 Service pack6 Server machine from Avaya Dell R220 (Primary and secondary) Sip trunk on a VPLS from Videotron Sometime the twinning work sometime not... Not necessary assign to a user but from anybody on...
  4. Infotel

    Looking for reference who using a specific Server Setup

    Hi Everyone, We working on a sell for a big customer and we looking for reference who use a specific setup. There it is : 2 (2 Different site)Avaya IP Office Virtual Server Edition active with SIP Trunk active in both system With full resilience between Primary and Secondary server. 3 other...
  5. Infotel

    BCM450 interoperability

    Hi everyone, i have made a research but find nothing about that. Someone know if BCM400 or BCM450 are compatible with Lync ? It is possible to integrate Lync with the BCM ? Thank for your help Mike
  6. Infotel

    Change DID caller ID

    Hi Everyone, I know it possible to change with a PRI-N1 the DID with NsiXXXXXXXXXX or the names with NZ"XXX". But it is possible to change both ? Exemple Nsi5145555555Nz"Test"... Thank you !
  7. Infotel

    Ip Office Firewall

    Hi Everyone, I begin to use the firewall of IP Office directly because i want to set my wan port (lan2) directly with the bublic IP addresse for my oneX mobile VOIP. Actually i use an internal IP Address in DMZ on my router but that make all port open and very bad for my network security...
  8. Infotel

    Backup Contact Store

    I have see all the post about that. I have try the procedure in the setup guide to make the backup of the database contact store. When i try to try i receive this error fatal : C:\Program Files (x86)\Witness\bin>winbackup d:\Backup C:\Program Files (x86)\Witness\bin>..\jre\bin\java.exe -cp...
  9. Infotel

    Question about default wave mailbox

    Little question for you. Someone know where is set the voicemail default mailbox message for Voicemail Pro ? And it is possible to change it for another wave ?
  10. Infotel

    Problem Register between IPO and D100

    Hi, We expect some problem to register a D100 to a IPO 9.1. I have see the last post about the problem... following the trace i have delete the D100.cfg, D100settings.txt and recreate it with 192.168.X.X/D100.cfg.... I have change the firware version on the file to match with the bin on my...
  11. Infotel

    National Call

    Hi, Just to know, it is possible to add a prefix for national call (1). I know we can for Sip trunk but for PRI or analog trunk if someone call from a national call the system don't show the 1 before the number. So when the customer use redial function that not working.
  12. Infotel

    SCN Voicemail Pro Issue

    Hi Expert avaya ! Someone know if he have something to do on the voicemail pro in SCN (voicemail centralised on 1 site) to if the link is down between the site. If someone call at the main site (where is the Voicemail Pro) and dial an extension to reach someone at the second site, the call...
  13. Infotel

    Scn Issue

    Hi everyone, I have a big problem with 2 system in SCN. VPN with 2 Cisco RV042 2 X IP Office 500 V2 9.0 Service pack 4 (Recently upgrade at SP5) help When one of them fall down (cause of power failure exemple) The SCN goes down (until here that normel) But when the system came up the SNC stay...
  14. Infotel

    One X Mobile Voice issue with Iphone

    Hi everyone, We expect a weird problem with one X Voip and Iphone. I explain. When we call from Iphone (4-4s-5s) to a avaya phone or another Iphone... the voice of the person who call wit the iphone Cracked up... Not internet problem, like someone eat chips. If we call From Iphone to...
  15. Infotel

    Announced transfer

    Hi everyone, Someone know if that possible with the VM Pro to have a announced transfer with the auto-attendant. Exemple : The client call and made a choice The system ask to the client to say there name The system announce the name to the called user the user choose to take the call or...

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