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  • Users: AndyHG
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  1. AndyHG

    Embedded VM in Intuity Mode losing Greetings and Names

    Hi, Really hoping someone can help with this one. We have a new V9 IP Office and we are running embedded VM in Intuity mode. We have noticed that after a reboot many of the VM boxes revert back to the system greeting and some have also lost their recorded Name. Any help would be much...
  2. AndyHG

    Edit Group Members

    I have just over two hundred Groups and I need to add a couple of new User extensions to all of these Groups. Is there a faster way to make this change other than manually going into every Group and appending the new extension - this is an awful lot of mouse clicks! I was wondering if the Export...
  3. AndyHG

    External ringtone on call transfer - would prefer internal ringtone

    Hi, We have a new IP Office R9 and have noticed that when our receptionist answers an external call and then transfers it internally, the user receiving the transferred call gets an external ringtone. Is there any way for the user receiving the transferred call to get an internal ringtone on...
  4. AndyHG

    Problem accessing 4-digit Group mailbox number where 3-digit User exist

    Hi, First post on here so apologies if this is not the right place. Just getting used to our new IP Office with embedded voicemail and we are having a problem accessing the Voicemail box for Groups with 4-digit mailbox numbers. e.g. When I am prompted for the mailbox number and I try to enter...

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