Search results for query: *

Dear Colleagues,, I write seeking your assistance regarding and SV9300 hotel system failing to display the guest names on the either digital phone for the operator IP phone for the operators. The funny part is that the guest names displays on the Business Connect. Admin extensions also display...

Dear Colleagues, I am having a challenge with standard SIP phones failing to register on SV9300. The SIP extensions are used for VMS and room status functionalities. I did a Wireshark capture and I am getting error message 401 for the SIP Register. The phones have been working before, but for...

Dear Colleagues, May you please assist with the challenge I have on SL2100 which is not giving a busy tone or VRS prompt on any busy extension. I tried to upgrade the main software to the latest version, but still it didn't work. Any suggestions on how to fix this. Thanking you in advance. Best...

Dear Colleagues, May you please assist me with challenge I have whereby a checked out extension does not clear the message. There is a 3rd party middleware that caters to the check-in/check-out Thank you in advance for your usual support. Regards, Cleophas.

Dear Colleagues, I am seeking your assistance with regards to an InDECT system on SV9100. Below is whats happening. 1.After installing the InDECT app and activating the Access Points AP400, all the access points become active. 2. When you now click any of the access points IP address , in order...

Dear Colleagues,, May you kindly assist me on the InUC WEBRTC video conferencing which I am having a challenge with. I have done all the configuration according to the V2.9 manual but it seems not to work. Cant connect if I try to connect using the PABX IP address on chrome. As I put the...

Dear Colleagues, May you please assist me on how link PRTA-E1 card to PSTN interface using UTP between modem and PABX and Fibre to the PSTN service provider. The challenge we have is that the physical link is not coming up. Best Regards, Cleophas

Dear Colleagues, May you kindly assist how we can resolve the issue of incoming lines ring tripping after only two rings. The problem started when the local land line service provider changed to Huawei. Thanking you in advance. Best regards, Cleophas.

Dear Colleagues, May you kindly assist me on how to upload ON Hold File on SV8300/SV9300 for marketing purposes. Thanking you in advance. Kind Regards Cleophas

Good Day, May you kindly assist me with the challenge I am having whereby UM8000 VM card is failing to start. The VM time is displaying 25 September 2007, and I can only log onto it when I change my PC date. When I connect and try to start it using server control, I get an error that [THE VOICE...

Good day Colleagues, May you please assist me on how to configure SV9100 for 2 SIP profile, that for 2 SIP trunk vendors. I have configured profile 1 and its working. My challenge is how to configure profile 2 and whether we use the port 5060 for both. Thanking you in advance. Cleophas

Dear Colleageus, Compliments of the new year to you all. May you please assist me with the error that i am getting on Business Connect7 or 8 The UCS runtime is failing to after the system gets healthy. Its giving CTI error connecting to port 60030 for the Call control queues I have attached the...

Dear Colleagues, I am having a challenge with the address book on SV9300 for the internal address book. I have allocated the 1000-slot memory block in CMD 73 I then assigned the extension number and name in command 74 for the memory block 01-01,02-02 and so on. the challenge i now have is that...

Dear Colleagues, may you please assist me on how to enable missed call history or abandoned calls so that the user can view and call back. Thanking you in advance Rgds Cleophas

Dear Colleagues, May you please assist me on the configuration of DSS console on DT700 phone I did the following, but it seems not to work. CMD: 1001>0020>E100 EXE 96>01:3104- 97>01,00:2000- 97>01,01:0- If I press any of the configured buttons, it does not work. Thanking you in advance. Best...

Dear Colleagues, May you please assist me with the configuration of CLI on Single line telephone with CLI capability. Thanking you in Advance. Best Regards, Cleophas

Dear Colleages, May you assist me with the following 1.I want a situation whereby if I do long press digit 1----> it dials Voice Mail pilot number 494. I have checked in the manuals and it appears that the single digits are predefined in the system. 2. Is there a way of adding the number of...

Dear Colleagues, Would anyone assist me with the following issues i am having on an SV9300 with dual CPU 1.The VoIP port for the standby CPU not showing any activity but the Ethernet port does. What could be the problem 2.Cant ping either the VoIP or the Ethernet ports for the standby CPU. 3...

Dear Colleagues, May you please assist with the error I am having on UM8000. The user of the extension had forgotten his password for the Voice Mail. I then deleted the VM box and then wanted to add it, but I continuously get this error of Duplicate extension number or username. Was it the...

Dear Colleagues, Would anyone assist me with the challenge I have on Standard SIP phones at one of our clients which is a Hotel. 1.I was failing to call from room to room, but I was able to call from DT700 to the standard SIP phone and the vise versa, but failing to call standard to standard...