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  • Users: richb808
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  1. richb808

    Handset Headset combined Logger audio

    Have an Avaya 9408 digital phone connected to a Dynametric phone handset audio logger. Looking for ideas on how to add in a headset (Poly SAVI 7220) so Dynametric can record audio from both handset and headset. Basically want to combine the headset and handset audio into the Dynametric, but...
  2. richb808

    Need help please figuring out how t

    Need help please figuring out how to program abbreviated dialing group list 3's dial code 02...keep getting waved off. display feature-access-codes Page 1 of 10 FEATURE ACCESS CODE (FAC) Abbreviated Dialing List1...
  3. richb808

    Is it possible to set up, for all i

    Is it possible to set up, for all incoming calls on your DIDs, a way to filter for a specific set of ANIs (calling numbers), so that they are sent directly to voicemail of the specifically called DID, but any other ANI is allowed through to the extension? We have CM 6 and have played around with...
  4. richb808

    Missing Vector variables

    I don't seem to have VDN or vector variables. I'm using CM 6 (SOFTWARE VERSION: R016x.03.0.141.0) and I've seen other posts using vector variables like V1 to V9. And yet other posts that use commands like "change variable". I get an error for Command: change "var" is an invalid entry; please...
  5. richb808

    Blocking incoming external calls to paging groups

    What's the easiest way to block incoming external numbers from calling my speakerphone paging groups below? SPEAKERPHONE PAGE GROUPS Group Group No. of Number Extension Group Name...
  6. richb808

    Terminating a coverage path to voicemail

    Hi guys, Trying to set up a coverage path that when someone calls 1-908-243-9000 it will ring 9 phones listed in answer-group 451 (which includes manager phone 1-908-243-9120). But after 10 rings with no one picking up, it then goes back to the 1-908-243-9120 and if he still doesn't pick up it...
  7. richb808

    Help setting up service-hours-vector for an afterhours announcement

    Have a current vector as shown: 01 wait-time 1 secs hearing ringback 02 announcement 1198372 03 goto step 14 if holiday in table 1 04 goto step 14 if time-of-day is all 16:00 to all 07:30 05 collect 4 digits after announcement 1000005...
  8. richb808

    How to restrict a vector to allow only certain 4 digits extensions to be entered

    Inherited a vector below that I want to modify to allow only the extensions in the range 8300 to 8399 to be entered. Currently it collects 4 digits and if they enter something outside the range above the system can route them to other locations. So want to restrict users to entering only the 4...
  9. richb808

    How do I redial the last number that called me?

    Hi guys, Is there a way to redial the last number that called me? For example, on my cell phone I can use *69 and it will redial the last person that had called me. How would I find out if my Meridian Option 61C has some kind of similar call return code I can use to do the same thing? We have...
  10. richb808

    How to route "733" calls to a specific tie trunk loop?

    Hi guys, I would like to allow user to dial "733" and then have it route the call to a specific PRI tie trunk loop. How would I go about doing that please? Here's my system info: >LD 22 REQ ISS VERSION 2921 RELEASE 4 ISSUE 00 T + IDLE_SET_DISPLAY NORTEL Thanks! Rich
  11. richb808

    How ot skip to end of a long message

    Hi Guys, Would anyone know if there's a menu option to skip to the end of a long message while listening to it? Had a user receive a super long message that she wanted to delete but had to listen to it all the way before being allowed to delete it. So she wants to know if there's a way to skip...
  12. richb808

    Display "Caller ID Blocked" for incoming PRI calls that have no Caller ID

    Hi guys, Currently my Avaya G450 system with 9611G IP phones displays caller ID as long as the incoming caller is not blocking it. But if the incoming call blocks caller ID digits is there a way to have the phones display "Caller ID Blocked" instead of the generic trunk's group name, which is...
  13. richb808

    Off premise message notification phone number syntax

    Hi guys, Trying to set up off-premise message notification so when a voice message is left in a mailbox x729 it will notify a local cell phone (123-1234). I've set the mailbox ext to outdial to pool. Made sure the COS assigned has Off-premise Msg Notification/Remote Notification enabled and...
  14. richb808

    How to play pre-recorded announcement before answering extension

    Hi guys, I have a specific extension that I need to play a pre-recorded message to any caller, just before the phone is answered. I have a Option 61 Meridian PBX with Call Pilot 4.0 and access to Application Builder as well. Any help figuring this out is greatly appreciated. Thank you! Rich
  15. richb808

    Bad M0X8 Analog Station Module (ASM)?

    Hey everyone, We had an analog phone with no dial tone and we traced it to a NTBB51CA-93 - M0X8 Analog Station Module. There were 3 other phones on the ASM that had dial tone. So we power cycled the ASM and now none of the 4 phones have dial tone. We had a "spare" ASM that had been removed...
  16. richb808

    Tracing and identifying telco backhaul links

    Hey guys, How would I go about tracing/identifying the telco backhaul links for a Norstar MICS? Is there a particular card say the PRI or T1 or analog lines come in on, that I can trace to ID the circuit used for backhaul to the telco? Thank you! Rich
  17. richb808

    Preventing accidental turning off of CFW

    HI guys, I've programmed a button (key 11) on a 2616 to call forward (CFW) to another extension. At the phone I activated the button and it works. Anytime someone calls that extension they get forwarded to the other extension like we want. But how do I prevent someone from coming along...
  18. richb808

    On-Site Notification of 911 calls

    Hi guys, I have an ext (x6000) set up for On Site notification of 911 calls. And it works when a user calls 911 directly. However, if a user dials 8,911 (we use 8 to access outside lines) the OSN phone does not indicate the 911 call. Is there a way to have the OSN phone work with both 8,911 and...
  19. richb808

    Sync-ing Call Pilot directory and Norstar's phone name display

    Hi guys, I have a Norstar MICS SP:30CPE06 NAT and a Call Pilot 150 ver 31.10.14.22 I made a name change in the Call Pilot's Directory using the web interface, but when I call that extension the phone's display still shows old name. I can use a Norstar phone and login to programming mode...
  20. richb808

    Preventative maintenance procedures

    Hi guys, Would you know of any routine preventative hardware/software maintenance checklists or procedures for the Norstar systems? Any help appreciated. Thanks!

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