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  • Users: SchuylerJ
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  1. SchuylerJ

    Avaya SIP trunk to third party adjunct drops call after 3 seconds, does not send ACK

    thread690-1743513 Hey there, I've been scrubbing the forums for a couple weeks and I see some similar issues to what I am facing. Here's the scenario: Avaya CM 7.0, Third Party SIP Application, Avaya SM 7.0.1 Basically, I have set up a direct SIP trunk to our Third Party application from...
  2. SchuylerJ

    Vu-Display AGENT NOT MEASURED

    Hey folks, Have a bit of an odd one. We are using Vu-Disp here to show the agent what AUX state they are in. For the most part it works fine, however I periodically am getting "AGENT NOT MEASURED". I can't see any difference between the agents and have no idea why it works for some but not for...
  3. SchuylerJ

    SIP transfer off net fails Centurylink

    Hello, We're having an issue after porting to Centurylink. We have a bank of on call cell numbers that are routed to after hours (check service hours, route to number XXXXXXXXXX). After the porting (from PRI to SIP trunk) those numbers now give wave-off. Here is what I know. We have...
  4. SchuylerJ

    Avaya CM Reserve agents

    Hey there, I am running into an issue with reserve agents. Basically what I'm looking to do is pull in R1 and R2 agents after threshold 1 and 2 have been met respectively on the skill. I have SLS enabled, Activate on Oldest call waiting set to Y and both thresholds set (70 and 120). The group...

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