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Hello All, Anyone able to offer any insight on the Desktop version of Avaya Equinox/IX Workplace chronically dropping its connection and reconnecting randomly? In our infrastructure, I know when we have it on, and someone enables a VPN client for other purposes, the Equinox client briefly...

Hi All! I am having two issues that came up when I took an extension number from my CM > Created an ASM Profile for it in User Management > Then went back to the CM and changed the ext from a 9641 type to a 9641-SIP. Issue #1: No Caller ID's are appearing on any Inbound calls on the phone...

Can anyone offer any insight on registering G450 Media Gateways to a Core CM internationally? What are the concerns with having a branch office location in another country with a G450 registered back to a CM? Is there any documentation that would support the design for this? Example: Can a...

Hi all, I am searching for a thread that would explain the basics of Avaya Equinox. Basically, answering the questions: If it works 'On-net'/inside the company network, is it 'supposed' to work 'Off-net' as well? Can I take it outdoors with my cell phone and have it work seamlessly? If so...

Hi All, Inquiring on any possible reasons why Avaya One-X attendant's phone book directory search would take a somewhat notably long time to produce search results? (Approx: 3-4 seconds in result time) Not familiar with 'attendant. And just looking into an issue that is currently in...

Hi all, I was part of an email string where the parties were discussing the level of Verizon Gold Car Service. For a team of 25-30 users, the requested was: 'MPLS circuits should indicate Gold Car value of 2 Mbps.' In reading the string, I never understood the method by which a service level...

Hello All, I'm looking at integrating a new site into our core CM. I have the list of DID's to migrate over, but I'd like to know how can I determine what available range I can use for a 5 digit dial plan? Meaning, If I wanted to add these DID's with a lead digit of 4xxxx, for internal...

Hi all, I have a question on the GeoRedundancy feature in SysMgr. We have two ASM's. Currently, the GR Replication. set to disabled. I don't know why it is, as I am new to this company, and not sure of the history. My question is: Would simply re-enabling it cause any service affecting...

Hey all, I am trying to set up a lab environment with a G450 MGW. Right now, I have an S8300 module inserted and a few various media modules. I can access the G450 CLI and the 8300 web interface. Learning how as I go. But I would like to become familiar with working with it: (registering...

Hello All, I am trying to find out how to run a call report in Session Manager. Basically, how many calls are processed through SM for a given time. (Monthly, etc..) Anyone know if this is possible, and what steps to take? Thanks!

Hello All, I am trying to find out how to run a call report in Session Manager. Basically, how many calls are processed through SM for a given time. (Monthly, etc..) Anyone know if this is possible, and what steps to take? Thanks!

Hi all, Does anyone have a link, or can explain to me what 'q-time'is, how it works? And will/can it display an actual count of calls waiting in a given queue on an agents desk phone? I sort of have any idea of what it does, but I'm trying to research it so I can learn how to set it up, and...

Hi all! I am "Trying" to set up a lab environment at my job. I am working in an all Avaya environment with CM's located in different states. I would like to have some physical test phones here to register to the other CM's. (For lab/troubleshooting/testing purposes) I have a number of ext's...

Good Morning, I am trying to pull a PBX report for 'li usage hunt-group #' However, I have over 200 hunt groups to run through. I was wondering if there was a command string that asa would accept to run a report that would display all the ext's in a 'list usage Hunt Groups' report...

I am requested to remove a number of various station exts. I would like to run a list usage on each of them prior to and removals. However, there is quite the list. Is there an Asa report that can be run to perform a List Usage command for multiple stations? And if there is already a thread...