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Hello, hope all is well! We have a customer who uses Sage 300 ERP, but now they wants to be able to use the system for their retail sales... I am looking for a POS setup file, to be exact we want 'Infopos' application... I will appreciate if I can be given even the link I can be able to...

Hi All, We are experiencing from time to time the error "You do not have a license to use the product" in Client side... We had to restart the server the it run without that error... But next day the same occurred. When we check in the Event Viewer the below error details display: The...

Hi there, is there a possibility not to be able to print an invoice until it is posted? We have a query to one of our customer after they enter an invoice they print then they edit it and reprint. They want the invoice not to be able to be printed until posted! Thanking you in advance. Francis.

Hi All, We are having a problem when trying to print Trial Balance or Transactions List of a certain Loan Account. When Printing a report for say - December 2018 - of a Balance sheet item expected to be equal to the opening balance of the following year! But with our case the Closing comes with...

Hi We are having problem when trying to print or Preview report in Sage, the above error appear, "Sage 300 ui container has stopped working". We have two new pc with Windows 10. Both give the same error, others are working fine. Is there anyone who experienced such error can help? Thanks in...

Hi All, We changed to a new Server and we are using Sage Accpac ERP 6.0A, but whenever we try to post in any module we get the below error "Invalid Field Index". We are stuck please your help is highly needed. I have installed up to Sage Accpac ERP Update 2 Regards Francis

We are having one and only problem now after login in Purchasing Workflow we cannot enter any Requisition, the form comes blank not allowing us to input any data like it was in the previous version 6.0a. We upgraded successfully and we can see the data we entered in previous version and of...

We are having problem with one of our client as when they make the payment in cashbook and want to allocate to the Vendor Invoice they receive the message: Amount Exceeds the outstanding balance for a certain Vendor. The truth is that the vendor has the correct amount but almost all vendors the...

Hi All, We upgraded from Accpac 5.5 to Sage ERP 2014 successfully, but we skipped Assets management as we unaware did not include it in the earlier upgrade. Now after almost 4 months they want to upgrade. We did it by creating a new Profile for only Assets then took all files for AM only and...

Hi all, I am doing bank reconciliation in Sage ERP 300 2012. In the Summary tab you can see outstanding deposits, but when I open Reconciliation tab there is no any deposits displayed, I checked to see may be I could have entered in the wrong date but the date is correct I entered. I don't know...

Hi All, We have a problem in Asset Management - Sage, not tallying with Asset amount in Trial Balance. The client wants the Accumulated depreciation amount in Asset Register be adjusted as the amount in Trial balance is correct but not in Asset register. Is there a way of adjusting the...

Hi All, There is a batch in cashbook contains 22 entries. When I try to delete it cannot be deleted. Neither can it be posted; In order to upgrade from current to next version all batches in all modules need to be either posted or deleted. I have installed the latest service pack 3 of cashbook...

Hi All, I created an FR report financial statements which produces local currency as well as USD currency. The problem is if the source currency is local in the USD side it produces zero! I expected the system to use the rate in the system to bring the USD equivalent! Is there something I did...

Hi All, I created a report and in it I included sub reports which I put Parameters which require to query From To Date in all reports. But when I try to print a report it prompt to me to put From date and To date for all report and its sub-reports. i.e. I am required to put dates in 3 times. Is...

Hi All I created a report using crystal report, when I Preview in Crystal report and Refresh. It displays perfectly, see attached picture 2. But when I try to run it in Accpac the below error (see attached Picture 3) display: Logon failed. Error in file {Crystal report}.rpt unable to connect...

Hi All, Accpac was working fine in my client with windows 7, but we have upgraded to Windows 10. Now when I log in I can do any transactions but I cannot print any customized report. Whenever I click on that report I get Error: Desktop has stopped working and the accpac is closed. Is there...

Dear All, I entered an Assets successful in the Asset Management and posted, but when I try run depreciation against that Assets I am unable even to open the Depreciation form in the Accpac Asset Management module, instead I get an error Message: Invalid Fiscal Period Value! This Process will...

Hi All, I have done bank reconciliation in February and March successfully and the Outstanding Deposits and Withdrawals which is displayed is not correct. In March it shows the outstanding balances of February which we cleared during that period. I was thinking if there is a way of going back...

Hi All, I am trying to print an invoice or order and I want the customer name to be appeared should be that of a national Account name, I added a table (ARNAT) in address subreport the name that appears is only of the first Customer I added in National Account, even if I print the invoice or...

I am using AR Items to load services my clients offers to its customers, we loaded price already and when writing an invoice those prices appears and the user can edit it. But my client does not wants the user to be able to edit the price. Is there a way of blocking that? The price should remain...