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  • Users: Antz13
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  1. Antz13

    Nice Query using agent name as criteria when searching does not display any calls.

    Hi Guys, Would like to ask for any help, Suddenly I tried to query recording in nice query using an agent name but unable to retrieve any recordings/calls but when trying to search recording via channels I was able to retrieved recordings. Hope to get an advise in how we could fix the issue...

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