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Hi guys Looking for a way to license my DLM controller offline, meaning the Application Group Licensing part and not the actual controller - any suggestions? Note sure if SWI will be able to do this for me. Thanks. The freedom to make your own mistakes is all you ever need to succeed.

Hi guys Any one has installed 5550 IP Console and get the headset to indicate if there's an incoming call? Client is not too particular concern over the fact that they are not able to answer the call via the wireless headset (as in pressing the answer button on the headset), however they would...

Hi guys Having an issue with vMCD - When I try logging into a new instance that I just spun up, I am unable to access the web interface using the username “admin” and password that I had set during deployment via console. Username and password works fine on the MSL Console interface, but not...

Hi I need assistance with this, have not installed one before - just presented on my table and was told "go fetch".[mad] Can anyone give me some ideas on how to do this - I have plugged everything up: - IPBS 2 - Dect Handsets I have managed to connect to the IPBS2 interface and have...

Hi With reference to the post :thread1329-1697721 , has anyone in this forum has integrate MPX Audiocodes with the Mitel 3300 using T38 or G711 pass through via SIP Trunk. I would appreciate if you can give me a run through of your programming please. I have all the relevant licenses for Fax...

Hi I have this issue with my Teleworker phones having no audio at all when you call through the public trunk to an external device. However, there is audio both ways if you call from a TW set to another TW set, or from an internal ext to a TW set. There is also audio both ways when you call...

Hi Wondering if it is possible to resend the Welcome Email from MiCollab after the users are setup. I disabled this option as users have not be prior informed of this change and I do want them to keep calling IT when receiving this email from MiCollab. I want to leave it for last. Now that...

Hi Has anyone had any experience with using AudioCodes MP-1XX series ATA's with MCD 7.0 for T.38 Faxing. I have tried without luck to get this up. I have some docs from MOL but this too is missing some importatnt elements I believe. Nothing fancy - ATA connecting via SIP to MCD. My SIP...

Hi all Has anyone successfully integrated Zimbra (web/client) with UCA before? Thanks

Hi all I have an issue here that I believe is very easy to solve, however for the life of me I have been trying to fix it for sometime now. My call flow is s such: Line group 2 - Menu Option 1 - Alternate Transfer to mobile (not working) I have inserted the following "Dial string" for Option...

Hi I have an issue with a client whereby when a call is is not answered it is diverted to the cellphone. It rings out on the cell phone and "should" land into the cell phone voice mail box. When I tested this, all the call forwarding and timing works good and call lands to mobile, however it...

Hi I have a client that has just recently been installed with UCA 6.0 (vUCC - fully licensed)running off a virtual core. Everything woks fine except users on soft-phones are not presented with the call transfer option. Users can receive, make outbound calls, put callers on hold, etc, the only...

Hi I am having issues with integrating MS Exchange with our UCA. I know that my Exchange Server URL address is correct and my credentials are correct, but still get this error: Invalid calendar server credentials.: Invalid credentials. Anyone has any experience on this issue? Thanks.

Hi I am trying to set up virtual MBG and virtual UCC with AAPT (Telco) SIP Trunks. I have been given a private SIP line from AAPT to use and to route calls to together with a /30 subnet. I have fortigate network firewall/router that does all my internal/external routing. I was wondering if...

I need assistance on some SIP programming please!! (HELP!!) We have just moved to a new telco - IINET and using a Mitel CXi controller. I have managed to hook up the IINET SIP trunk to the controller with all the basic configurations (without a SIP Proxy/MBG)- just directly to the...