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Hello, I have a IPO500v2 r11.1.0.0.0 using J179 IP set over a VPN connection. They are claiming when they call a ZOOM meeting, they can't dial the Zoom Meeting access codes. Does anyone have any clue why this would happen? Oscar Business Linxs Miami, Florida

Hello all, I'm working on the IX workplace port 5060 on a IP500 V2 11.0.4.2. I'm having problems with the IPhone IOS 13 phone users only. They can log in to the client using web address:(HTTP://<server>/46xxsettings.txt). It allows them to connect to their extension, make and receive calls, but...

Hello all, I have set up IX workplace to connect directly to the IP office with a FQDN <avaya.Domainname.com>. The app seems to connect, but when I enter the user credentials it gives me a message that the credentials are wrong. I have programmed the IPO per IX docs. Also, changed remote...

After upgrading two different customers from 11.04.1 to 11.4.2. Manager SCN discovery no longer works, but all SCN communications does. Has anyone experience this issue? Oscar Business Linxs Miami, Florida

All, Is Avaya going to change the function back to one button call park, like it was prior to release 9.0 change? If not, is there a way to manipulate the system to work like it used to? Oscar Business Linxs Miami, Florida

Customer had A NEC system that would allow them to intercom all extensions by just dialing the extension number when off hook. We just installed IPO release 11. They would like to dial intercom instead of ringing an extension when they one touch Dial. Not sure which system short code would...

We are getting this message on SSA error on Release 11.0.0.1: "Memory Utilization: Near capacity". Any thoughts? From Monitor: Accept-Language: en Reason: sip;cause=1;text="Line Appearance In Use" Content-Length: 0...

I'm working on a IPO 500 V2 R.11.0.0.1.0 Build 8 With J169 IP phones . The customers states that "the phones start ringing but they are unable to pick it up. Then all the phones go offline (reboot)". System status shows a Cold Start under Control Unit Audit. Has any ran into this situation...

Hello all, I'm moving a voice mail pro release 11 from an old Windows server 2008 to a virtual windows server 2016. When I switch the IP address on the IPO voice mail tab from one server to the other, everything seems to work on the vmpro client. The VMPRO client shows connected to the correct...

Hello, I'm trying to upgrade vmpro from 8.1 to 11.0 I'm receiving the following err0r. Any thoughts? Oscar Business Linxs Miami, Florida

Heelo, I was upgrading to 11.0 from 8.1.73. After the upgrade, I try to upload the PLDS license and I get the following error message "http request failed 401 unauthorized" Any thoughts? Oscar Business Linxs Miami, Florida

Hello, I'm installing a new Server for centralized voice mail. The customer has two sites with two vmpro's running on two other desktops servers. Is there a way to move all the accounts and greetings without the new voice mail server thinking that the users are new user? In other words, I...

Hello, We have three IP office 500s networked as SCN. We just swapped out main IP 500 V2 control unit that has the centralized voice mail pro. We were being proactive because weird things were beginning to happen and the control unit was a PCS 05. After the swap the the remote sites voice mail...

GM, I need incoming calls to switch between hunt groups on every call. Its a zero out option. Calls will be coming from VMPRO. I set two extension on call forward to the hunt groups. They work if I direct dial the extensions, but they don't work when I add the extensions to a hunt group and...

Hello, I'm running an IP500 v2 with one phone card 2/atm 4 and a VCM32/PRI. All 9630 IP phone. The system has been in for about 3-4 years with no problems. The last couple of weeks the system has frozen with 4 solid red lights and the phones go to discover. Only a reboot fixes it. Upgraded...

IP office source code P is not working. We are using voice mail Pro in intuity mode. We Entered P9 and the number. Outcalling is not working. any thoughts. Thanks, Oscar Business Linxs Miami, Florida

I have a VMPRO 9.1.7 running on a windows server 2012 R2. The voice mail is running a SCN. Once a week the the SSA voice mail tab changes to "none" and a link error displaying "Voicemail Pro connection failure". When I check under the voice mail pro services it displays "Stopping". It does not...

Hello, I have a VMPRO 9.1.6 running on a windows 2012 server. The voice mail is running a SCN. During the evening hours we get a link error displaying "Voicemail Pro connection failure" and under the voice mail services it displays "Stopping". I could not get the service back up until I...

Hello all. I have a 9.1 IPO System running a 8.1 vm Pro on windows server 2012. (I had other issues upgrading the VM to 9.1 on this server, but that another issue for another thred.) When I log in to the Client , It shows that I'm logged in as Local. As soon as I make one change, the top...

GM, This is my first thread, so bare with me. I am running IPO Server edition as a hosted solution. We are experimenting with different SIP endpoint for our customers. I have found that SIP endpoint only follow short codes for ARS, but when I add a SC to disable the user from calling each...