Hello
A few months back we had our Avaya phone system upgraded to the latest version which included having One-X Attendant installed on our reception PCs.
A job was set up on the server to export all stations to a text file which then gets imported into One-X so that any changes we make on the...
Hi all
I've got a small problem with call vectoring which I think has something to do with coverage criteria.
[smile] The first part here works fine [smile]
External caller rings number - VDN 607
This goes to vector 6
Vector 6 has the following
[ol 1]
wait-time - 2 secs - ringback
goto step...
Hello
I expect this to be a very easy question but could someone advise how to make a phone forward all calls to an external number at the push of a feature button.
Phone system is Avaya (ASA version 5)
Handsets in use are Avaya 9620
The phones already have the feature button 'call-fwd'...
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