Search results for query: *

Folks, we have a Mini with 13 analog trunks, all in an IVR. All are in an inbound hunt group. All have one pilot number. We need to break out 7 of those trunks for a temporary move in by another customer. This is not a permanent situation. It's only necessary for a couple of upcoming weeks. We...

folks, I have a UCx 50 and I hooked up a monitor to get the assigned ip address after I login. However when I type in what the customer documentation and/or monitor shows as the ip address, I can't log in on my pc.I tried Nmap and it shows the same address identified in the paperwork and on the...

Ok folks, my UCx50 cannot be accessed thru my laptop since Google revised their protocol. Does the UCx have a fix please?

Folks, I have UCx 50e with one call pick up group with four extensions. At times, someone in the group will try an pick up a call in their group, they get a "reorder tome" (or 120 IPM.) The other phones may or may not be idle. the other phones may or may not be ringing. Suggestions please?

Folks, this customer has 13 trunks - 8 DAHDI and 5 SIP. The sip trunks run through a Grandstream Gateway and add another three POTS to the system. The routes are divided as inbound 8 and 5 outbound. The 5 SIP are the outbound. Some of the outbound calls have intermittent problems with static. I...

Folks, as you see I have become involved in a CP 150 using all four ports and 4 stations (313,314,315 & 316). Sometimes when call comes in and through CCR Tree #1, callers will get "Invalid Number". It seems to be very intermitent but annoying. Ext 313 is programmed in the system as the voice...

We have a couple of UCx50's we are using in a campus environment. The only ANI/AlI 9-1-1 information from the SIP phone we get is from the main phone number miles sway. Is there any way that ANI/ALI for 9-1-1 can be established for each of the remote locations without having an actual 10-digit...

We have a UCx 20 and want to connect it to another IPBX (not Emetrotel) using a VPN. We want the same dialing plan for both. I am told it is not possible. Comments please?

Folks, I am having an issue with staying connected on external conference calls.Any caller on the UCX50 makes a call into an off campus conference bridge. After a few minutes, we are disconnected from the bridge and then dead air. We are using Grandstream's 41xx FXO gateways.It almost acts like...

I have a 50e with SIP phones and three VPN's in a campus type LAN environment. Everything work great at the location where the 50e resides. However, in two of the VPN locations I have a repeated problem with static and cutouts. The IT contractor says the problem is QOS settings in the 50e? My...

Folks, has anyone installed a UCx50 in a Hotel/Motel application please? If so, what success have you had? I have a customer that has had it with an old Mitel system and is having service/customer relation problems with the vendor. They asked us if we could help.

Ok so what is in the GUI for SIP phones please? All my phones continue to use whatever is default and we have to adjust he volume on every call.

Folks, I have a UCX50e with 7 analog trunks on a gateway. All trunks are used for both incoming and outgoing calls. It has three incoming routes and three ring groups. One is titled catchall and the other have specific trunks in their specific ring groups. I don't see the need for a catchall...

Folks, I have a UCx50 with three VPN tunnels in a four building complex. The clients at the location where the UCx resides have no problems. The others are experiencing a loss in registration, noise and Internet outages. The IT guy says everything is ok with the tunnels and the bandwidth...

Folks, I have a UCX50 with Polycom 400 & 500 phones; I set up call pick up group two with five phones.I used the *8 to try and access a ringing phone in the group. No luck. Please what did I miss?

Folks, I am bringing up a UCx50e w/ Polycom 300 & 400 phones. I have set my paging group to 701 and added my extensions. When I dial the 701 I hear the announce tone and the extensions drop off after two rings. Will paging (over the phones, not external) work with these phones please? I saw a...

UCXGUY...please what is the complete link to this site; I am losing calls on my UXC50 and according to your previous post, it is a SIP session timer issue.

Folks, I have a UCX50e deployed over five buildings via VPN. One building wants to send one inbound analog trunk to ring a group. Presently, all inbound calls ring into Group 601. They want to use ALL trunks for outgoing. I built 602 and sent the inbound truck in question to that group, however...

Folks, I have a UCx 50 with analog POTS lines. I have one extension (225)with VM, that I have programmed into a ring group (600). The phone will be able to receive calls for about 15 minutes and then will revert to the user's voicemail box. Nothing has been forwarded and I looked at the...

Folks, I have a UCx w/7316e phones. I have paging set up and it works fine except when I put a caller on hold. It says no line key assigned, even though when I do a F*0 it shows it there. Clues please?