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Good day, Can I request assistance on how to start a SIP trunk configuration for the SL1000 system? How to allocate IDD/NDD and local call access per extension. Thanks!

Hello! We have an NECSL1000 with SIP trunks. when programmed auuthorization for NDD/IDD on extensions, from mode 1 to 2.. the SIP trunk programming was lost. Tried the previous back up but no data too. Data provided by the telco are: IP address (service port) VOIPDB IP Address Subnet mask...

Hi! We were trying to setup the auto-attendant but the Installer password doesn't work after several memory related guess, last logged in was 2018. Any work around on this? Out of curiosity, is there a CMOS battery? can we just remove and plug back that might reset the OS but not affect the...

Hi! How do you setup the build in auto-attendant for the ns300 and how to record the basic greeting. we just require the auto-dial of extension and '0' for operator. Thanks! Ruel

Hi! We're using a NEAX2000IPS, can we use MATworX to program call hunting extensions per group? Also, how can we program the number of ring cadence before hunting to another extension? Thanks! and Always be safe!

Hi! Hoping everyone is SAFE, Stay indoors! Due to the pandemic, our office is looking into call forwarding calls to an outside line, our system is a NEAX2000IPS with DTerm8, 16 and analog phone. We're planning on using the basic call forwarding feature, is there any way to remotely do this...

Hi! Just some assistance, I was required to make port identification on the e1/r2 and ISDN. I"ve downloaded the Office data, how do I determine the 30 channels and port assignments of each and how many are active? e.g. channel 1 - in/out calling, DIDXXX etc? Also how to identify the LEN port...

Hi, We need information on the ISDN, E1/R2. The cards are the PN-4rstb with 2 (two) PN-DTAb and an 8rstb. On the Matxorx, we used the Office data listup be no idea were to look for the data for these. Any thought? I've attached the data...

HI! We have a NEAX2000IPS with CP24 and Ap00, we are trying to connect MAtworx via the CP24 with the original cable RVS--155 CA-A (single socket) with DB25 Male. we've placed a DB25 to DB9 cable converter as we are using a USB to DB9. Unfortunately there is no response in MatworX. The Ap00 has...

Hi Belevedere, It's been awhile but this time the Telcos are scheduling the implementation on the digit increase from 7 to 8 digits trunks line. As I mentioned way back febuary, how are we to add another digit 'space' as the telco will add it on the front of the trunk number. e.g. from...

Hi! Our Telco is upgrading from a 7 to 8 digit trunk number. We have an NS1000/tda100 integrated system using ISDN/PRI30. How do we configure it to accomodate the 8 digit 30 channel from the telco. will all the DID numbers be affected? The digit attachment would be on the 1st part e.g...

Hi! Our system is a NEAX2000IPS with E1/R2, we are experiencing some inconsistency on some analog and digital extensions. Scenario 1: When calling and extension from an internal phone, a successful ringing and connection is completed Scenario 2: When calling from an outside line to an...

Hi! We have an NEC Aspila Topaz, I have disabled all Call forwarding features from all Class of Service, but there is one extension that STILL forwards call when busy. Also we have a digital phone that auto-answers when called, how can we disable this so it would go back to normal ringing...

Hi! We have an NEC Aspila Topaz, I have disabled all Call forwarding features from all Class of Service, but there is one extension that STILL forwards call when busy. Also we have a digital phone that auto-answers when called, how can we disable this so it would go back to normal ringing...

Hi! We have an existing TDA200 and we are looking at interfacing the TOA paging amplifier so we can use the phones as a microphone for announcements. I've read the manual but no specific detail was provided except the CPU has a paging port. Can I confirm that we will plug the Paging port of...

Hi! We have a NEAX2000IPS running on ISDN and E1r2, our carriers advised they are implementing the 8 digit from the 7 digit trunking. How do we program this on the NEAX2000IPS? Thanks!

Hi! I have a TDA200 and a TOA VM-2240 PAging system amplifier. Based on the TOA manual, I can interconnect a telephone line, create a unique local to access by other telephone users for announcing. After analyzing the 1 (one) page instruction, I am at a lost. it indicated 2 (two) wires for...

Hi! We are pushed by our service provider to convert from E1/R2 to ISDN/PRI. After research, the ISDN card for the IPS is PN-30PRT what we have is a PN-DTA and PN-DTB with 4RSTB. In the manual, there is a switch setting to convert it to ISDN. Can I say that we can continue with the conversion...

Hi! WE are programming a hunting group but we need to hunt after 3 (three) rings if the telset is unanswered. What CMD is this located, is it by ring, or timer? Thanks!

Hi! Our service provider has advised us they are discontinuing the E1/R2 signalling. Our existing card is a PN-DTA(PRT), based on my research, do we have to replace it with a PN-30PRTA (PRT)? Also on the manual, we can change SW3 #2 from DTI to PRI, will this work? Thanks!